Senior Digital Advertising Operations Manager

hace 4 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

**About the Role**

We are seeking an experienced Campaign and Creative Manager I to join our team at Amazon Support Services Costa Rica Srl.

About the Team

This role will support various categories/verticals based on business needs, working closely with advertisers, AEs, AMs, AdOps, Design, and other teams to ensure flawless campaign delivery.

A Day in the Life

You will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns aimed at helping advertisers grow their business and marketing objectives while upholding our end customers' experience.

Key Responsibilities

  • Project managing the execution of advertising campaigns with internal Design, AdOps, Quality Assurance, and various account teams.
  • Manage the troubleshooting of issues as surfaced during the campaign life-cycle.
  • Dive deep on data to develop and manage process and product improvement projects with internal stakeholders to improve cross-vertical/cross-locale efficiencies.
  • Manage end-to-end campaigns for specific areas of business.
  • Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per standard operating procedures (SOP) and SLA.
  • Follow established SOPs, and invent and simplify when needed.
  • Meets business metrics and goals, i.e., service level agreements (SLAs), production, and quality targets.
  • Maintains records of day-to-day work by updating trackers or workflow tools.

Requirements

The ideal candidate will have 2+ years of digital advertising and client-facing roles experience.

Location

This role is located in San Jose, H, CRI.

Estimated Salary Range

$60,000 - $80,000 per year, depending on experience.



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