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Process Knowledge Expert
hace 2 semanas
In this role, you will interact with various stakeholders including team leaders, performance review teams, HR, training teams, technical leads, and clients.
Key Responsibilities
- Interact with team leaders to discuss performance reviews and goals.
- Collaborate with performance review teams to identify areas for improvement.
- Work closely with HR to ensure compliance with company policies and procedures.
- Participate in training sessions to enhance skills and knowledge.
- Communicate effectively with technical leads to resolve complex technical issues.
- Provide exceptional customer service to clients by responding to their queries and concerns in a timely and professional manner.
