Career Advancement Opportunities
hace 3 días
Bill Gosling Outsourcing is dedicated to fostering the growth and development of our employees.
Career Advancement Opportunities are available for individuals who thrive in a team environment and are eager to contribute to a company's objectives.
Job Overview
The Operations Team Manager plays a pivotal role in leading a team to achieve optimal performance levels. Key responsibilities include:
- Providing clear direction, support, and guidance to the team through effective coaching, leadership, and setting SMART objectives.
- Delivering coaching and constructive feedback to employees to enhance engagement and improve performance.
- Involvement in new strategies and process improvements to elevate team performance.
- Generating daily, weekly, and monthly reports for both internal and external clients.
- Flexibility and willingness to invest additional time in the team when necessary, including coverage and support during critical periods.
- Ensuring service level agreements are met and performance metrics are achieved.
- Creating and facilitating team huddles, presentations, and contests to engage the team and foster collaboration.
- Maintaining regulatory compliance, quality standards, and CBT requirements.
- Assisting in the recruiting, training, and onboarding of employees as needed.
- Promoting company core values and programs to motivate and engage employees.
- Ongoing duties as assigned.
Required Skills and Qualifications
To excel in this role, candidates should possess:
- Previous experience in an agent and/or customer service role.
- A minimum of high school diploma or equivalent (dependent on location).
- Leadership or managerial experience is highly desirable.
- Licenses and certifications as required by applicable jurisdictions.
Benefits
Working with Bill Gosling Outsourcing offers a range of benefits, including opportunities for career advancement, professional growth, and contributions to a dynamic team environment.
-
San José, San José, Costa Rica Nomadux A tiempo completoCompany Overview: At Nomadux, we prioritize delivering exceptional customer experiences through our dedicated team of professionals. As a Home Based Customer Service Collections Agent, you will play a pivotal role in fostering strong relationships with our clients.Key Responsibilities:Negotiate payment terms and arrangements with customers as...
-
Human Resources Professional for Career Advancement
hace 2 meses
San José, San José, Costa Rica Clearsource A tiempo completoJob Title: Human Resources Professional for Career AdvancementWe are seeking a detail-oriented and results-driven professional to join our team as an HR Assistant at ClearSource in Costa Rica.The ideal candidate will possess excellent communication skills, be fully bilingual, and have a basic understanding of CR labor law and standard employment practices....
-
Career Development Opportunities in Latin America
hace 2 semanas
San José, San José, Costa Rica Mondelez International A tiempo completo**Company Overview:** Mondelez International is a leading global snacking company with a presence in over 160 countries. Our Latin America region comprises four business units: Brazil, Mexico, Southern Cone (Argentina, Uruguay, and Paraguay), and WACAM (12 South American countries and Puerto Rico). With approximately 20,000 passionate employees, we create,...
-
Expert Career Advancement Professional
hace 2 días
San José, San José, Costa Rica United Parcel Service A tiempo completoAbout United Parcel ServiceExplore your next opportunity at a Fortune Global 500 organization.We envision innovative possibilities and experience our rewarding culture. Our talented teams help you become better every day.To lead UPS into tomorrow, people with a unique combination of skill + passion are required.If you have the qualities and drive to lead...
-
San José, San José, Costa Rica Selina A tiempo completoUnlock a World of Opportunities in HospitalitySelina, a dynamic lifestyle hospitality brand, is offering a unique chance to embark on a life-changing adventure. Our diverse ecosystem encompasses various departments, including Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach,...
-
Career Opportunities in a Fast-Paced Environment
hace 2 días
San José, San José, Costa Rica Mondelez International A tiempo completo**About Us**Mondelez International is a dynamic organization committed to developing the next generation of professionals.We are a fast-paced environment where you can learn, grow, and make a meaningful impact.Our Latin America region is comprised of four business units: Brazil, Mexico, Southern Cone, and WACAM, as well as a standalone market in Venezuela.We...
-
Customer Experience Specialist
hace 2 días
San José, San José, Costa Rica Clicklease A tiempo completoAt Clicklease, we are seeking a highly motivated and results-driven Customer Experience Specialist to join our team. This role offers the ideal opportunity for an individual to grow their career while delivering exceptional customer service.We value self-starters who take initiative, have excellent communication skills, and thrive in a collaborative...
-
Sales Career Opportunities in Costa Rica's Call Center
hace 4 semanas
San José, San José, Costa Rica Ccc Costa Rica'S Call Center A tiempo completoCcc Costa Rica's Call Center offers a competitive salary matching the biggest call center, with an estimated annual compensation of $45,000-$60,000. The successful candidate will thrive in a supportive team environment and enjoy weekends off.About UsWe're a leading call center in Costa Rica, dedicated to exceptional customer service and sales excellence. Our...
-
Sales Career Growth Representative
hace 2 meses
San José, San José, Costa Rica CCC Costa Rica's Call Center A tiempo completoWe are seeking a motivated and results-driven Sales Career Growth Representative to join our team at CCC Costa Rica's Call Center. About UsCosta Rica's Call Center is a leading provider of customer service solutions, committed to delivering exceptional experiences for our clients and their customers. We are a dynamic and supportive team that values...
-
Paralegal Career Opportunities in Costa Rica
hace 2 meses
San José, San José, Costa Rica Abroad Internships A tiempo completoAbout Abroad InternshipsWe are a reputable law firm based in Costa Rica seeking skilled paralegals to join our team.Salary and BenefitsThe salary for this position is approximately $40,000 per year, including benefits such as health insurance and paid time off.Job DescriptionWe are looking for a diligent and detail-oriented individual to assist with various...
-
Career Opportunities for Remote English Trainers
hace 2 días
San José, San José, Costa Rica Gofluent A tiempo completoAbout GofluentWe are a dynamic organization dedicated to empowering individuals and businesses through effective communication. Our mission is to connect professionals with expert trainers who can help them enhance their language skills and achieve their goals.
-
Experience Host with Attention to Detail
hace 4 semanas
San José, San José, Costa Rica Marriott International, Inc A tiempo completoAt Marriott International, we believe that our guests are not just looking for a meal, but an experience. That's where you come in - as our Guest Service Expert.We're looking for someone who can deliver exceptional service and create memorable moments for our guests. Whether it's setting the table, communicating with the kitchen, or interacting with guests,...
-
San José, San José, Costa Rica Chat Assassins A tiempo completoAbout Chat AssassinsChat Assassins is a leading provider of premium services for personal brands, specializing in building high-performing teams and systems that drive sales and lead generation. Our solutions are designed to elevate our clients' online presence, engage their target audience, and ultimately boost their revenue.We pride ourselves on being a...
-
Financial Services Career Development Associate
hace 1 semana
San José, San José, Costa Rica Convera A tiempo completoJob Title: Financial Services Career Development AssociateAbout Us:Convera, a global FinTech company, is the largest non-bank B2B cross-border payments provider in the world. Leveraging decades of industry experience and technology-led payments solutions, we deliver smarter money movements to our customers, helping them capture more value with every...
-
Elite Sales Professionals for High-End Clients
hace 2 meses
San José, San José, Costa Rica Cr Spark A tiempo completoJob SummaryWe are seeking exceptional sales professionals to join our team and cater to our exclusive VIP clientele. As an Elite Sales Professional, you will be responsible for engaging with high-profile VIP clients and building strong relationships through effective communication and persuasive selling techniques.About the RoleDrive revenue growth by...
-
Senior Data Insights Specialist
hace 5 días
San José, San José, Costa Rica Fullstack Labs A tiempo completoFullStack Labs is a leading software consultancy in the Americas, known for its employee-first approach and commitment to creating a positive work environment.We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams and deliver transformational digital solutions.As an equal opportunity...
-
San José, San José, Costa Rica Prometeo Talent A tiempo completo**Transform the Camping Experience**Prometeo Talent is at the forefront of revolutionizing the RV park and campground industry. Our cutting-edge property management system and marketing services empower campgrounds and RV parks to attract more customers.As a Customer Support Representative, you will play a crucial role in driving customer success by...
-
Talent Acquisition Specialist for iGaming Growth
hace 2 meses
San José, San José, Costa Rica First Class Customer Service A tiempo completoWe are seeking a dedicated Affiliate Manager to join our team and contribute to the growth of our iGaming operations. With a competitive salary ranging from $80,000 to $120,000 per year, depending on experience, this role offers exciting opportunities for career advancement and professional development.About the RoleThis position involves recruiting...
-
Real Estate Asset Manager
hace 1 mes
San José, San José, Costa Rica Information Evolution A tiempo completoAbout the RoleWe are seeking an experienced Property Analyst to join our team at Information Evolution.Key Responsibilities:- Utilize a minimum of 5 years of experience in a related field to drive business growth and success.Working Arrangements:- This is a full-time position, with opportunities for professional development and career...
-
San José, San José, Costa Rica Marriott International, Inc A tiempo completoOverviewMarriott International, Inc. is a leader in the hospitality industry, providing exceptional experiences for business and leisure travelers alike.Sales and Marketing ExpertiseThis role focuses on sales and marketing efforts to drive revenue growth and guest satisfaction.ResponsibilitiesFoster relationships with guests and colleagues to deliver...