Learning Experience Specialist

hace 1 día


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**About Experian**

At Experian, we empower consumers and our clients to manage their data with confidence. We help individuals take financial control, businesses make smarter decisions, lenders lend more responsibly, and organizations prevent identity fraud and crime.

Our mission is to create a better tomorrow together. We strive to achieve the business goals, delight customers, and keep consumer advocacy at the heart of everything we do.

**Job Overview**

We are seeking an experienced Instructional Designer to support our transformational journey in Operational Risk Management. As a member of our Global Risk & Compliance Training Team, you will play a key role in creating a world-class frictionless Risk & Compliance educational experience for both managers and employees.

**Key Responsibilities**

  • Create comprehensive learning solutions utilizing multiple delivery vehicles (instructor-led/vILT, video, eLearning, simulations, reinforcement, gamification, etc.) to meet objectives in a professional environment.
  • Develop microlearning content to enhance employee engagement and knowledge retention.
  • Collaborate with cross-functional teams to design, develop, and deliver online and onsite training programs.
  • Maintain and enhance existing learning assets to ensure the content delivered is accurate and up-to-date.

**Requirements**

  • 2-3 years' experience designing and developing comprehensive learning solutions utilizing multiple delivery vehicles.
  • Experience in creating microlearning content.
  • Proficiency in Adobe Creative Suite to create multimedia for use in learning assets (video clips, audio, custom graphics, etc.).
  • Proficiency with Articulate 360 and Microsoft Office 365.
  • Strong communications skills.
  • Strong customer service skills.
  • An ability to effectively communicate both visually and verbally.
  • An ability to work effectively as part of a team.
  • An ability to work on own initiative within guidelines established.
  • An attention to detail at all times.

**Nice to Have**

  • Related Professional Certification(s) from The Association for Talent Development (ATD) or similar.

**What We Offer**

At Experian, we value our employees and offer a range of benefits, including medical, life, and dental insurance, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.



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