Data Integration Analyst

hace 1 semana


San Francisco, Heredia, Costa Rica Tebra A tiempo completo

About the Role

We are seeking a skilled Data Integration Analyst who can analyze customer data models and accurately identify their differences and similarities to Tebra's data model, and effectively implement this knowledge for the purposes of data integration.

Your Key Responsibilities:

  • Maintain support for all Tebra's various data services, including: data exports, data imports, and data migrations.
  • Analyze and manipulate large datasets in MS Excel to fit Tebra's data model.
  • Troubleshoot and solve problems to analyze customer data models and accurately identify their differences and similarities to Tebra's data model, and effectively implementing this knowledge for the purposes of data integration.
  • Maintain high-quality standards by carefully analyzing and converting data from 3rd party practice management and EHR systems to Tebra.
  • Participate in the retrieval, conversion, analysis, importation, and Q/A'ing of customer data.
  • Assist in the exporting of data from various 3rd party practice management and EHR systems.
  • Collaborate with product development, engineering, sales, and marketing teams across various levels and departments.
  • Manage and track cases involved with customer Data Services requests while maintaining detailed notes.
  • Understand HIPAA and its impact on the transmissions, storage, and retrieval of data containing PHI.

Your Professional Qualifications:

  • Strong skills in MS Office, MS Outlook, MS Access, and MS Excel.
  • Superior customer service skills and technical expertise to analyze and understand various data models.
  • Knowledge of specialized customer service principles and practices.
  • Possession of analytical and critical thinking skills with a strong attention to detail.
  • Ability to find solutions that benefit the customer and Tebra.
  • Excellent communication skills coupled with successful project management.
  • Bonus: SQL experience.

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