IT Infrastructure Manager
hace 6 días
Job Description:
The Project Manager is responsible for delivering project management deliverables and artifacts in alignment with defined corporate Project Management policies and procedures, ensuring compliance with appropriate enterprise governance, and performing project and program management functions to ensure project scope alignment and benefits realization.
This position reports into the CIO IT PMO.
The project portfolio will consist primarily of IT VOIP, PBX, CCaaS (Call Center as a Service) project management activities required to support deployment and enhancement of IT VOIP, PBX, CCaaS solutions.
Responsibilities:
- Deliver project and programs in alignment with PMO Processes and Deliverables for IT VOIP, PBX, CCaaS projects of varying sizes using Waterfall Methodology
- Maintain technical leader and business stakeholder relationships to understand and guide project management needs
- The project manager will often be acting as a liaison between the organization's business stakeholders, technical leader, and IT VOIP, PBX, CCaaS solutions vendor companies
- Interface with end users and provide management of change as users adopt to new end points
- Assure compliance with project management standards, policies, procedures, and templates. This includes required weekly schedule and summary dashboard updates.
- Provide coordination and communication across dependent projects
- Attend required PMO team meetings
- Use North American English language for majority of work written and verbal communications
Qualifications:
- Project Management competencies and work experiences shall include:
- IT VOIP, PBX, CCaaS solution deployment and enhancement
- Leading management of change activities with impacted users
- Ability to manage multiple projects simultaneously
- Experience in a PMO organization leveraging PMI practices and framework
- Expertise in using project management software such as Smartsheet, MS Project, and Jira
- Mastery of MS Office 365 platform and Teams environment for work product creation and collaboration activities
- Keen ability to develop and manage required work products and provide timely documented communications
- Experience being highly productive in a remote work environment with a remote team
- Meeting Management including documenting and distributing meeting notes
- Metrics Collection and Management
- Risk Mitigation & Resolution
- Employee Experience Focus
- Relationship Oriented
- Influencer w/o Authority
- Detailed & Organized
- Cross-Functional Stakeholder Management
The selected project manager should have 5-8 years of project management experience including leadership roles in IT VOIP, PBX, CCaaS solution deployment and enhancement, compute infrastructure, networking, third party hardware and software deployment project management and business process documentation.
PMI PMP certification a plus.
Tools Used:
- Microsoft Office 365 - Outlook, Excel, Powerpoint, and Word
- Microsoft Teams - persistent chat, teams collaboration, telephone calls, file storage and management
- Smartsheet - project plans, schedules, dashboard communications
Why Work for Us?
We are a company that values our employees and offers a range of benefits including medical, dental and vision benefits starting day 1, paid holidays, life insurance, LTD, STD, 401k, trainings, and professional development.
We also offer a free virtual English course and an Employee Assistance Program.
Company Overview:
We are Cornerstone Building Brands, a company that is committed to positively contributing to the communities where we live, work and play.
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