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Outreach Coordinator

hace 2 semanas

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Soy & Sass is a leader in the e-commerce industry, with a focus on providing exceptional customer service through social media outreach. We are seeking a highly motivated and skilled Social Media Outreach Specialist to join our team.

Job Summary

As a Social Media Outreach Specialist, you will be responsible for engaging with customers on Instagram, analyzing the success of different scripts, and keeping key stakeholders informed on the status of customer outreach. The ideal candidate will have excellent communication skills, be fluent in English, and have experience working in a performance-driven role.

We offer a dynamic and collaborative work environment, opportunities for growth and development, and a competitive compensation package.

Key Responsibilities
  • Develop and implement effective social media outreach strategies
  • Engage with customers on Instagram and provide them with an exceptional experience
  • Analyze and split test the success of different scripts
  • Collaborate with cross-functional teams to ensure seamless execution of customer outreach initiatives
Requirements
  • Able to communicate effectively and professionally
  • Fluent in English and able to converse in perfect American English
  • Experience working in a performance-driven role
  • Strong analytical and problem-solving skills
  • Ability to work with minimal oversight and meet deadlines
Our Benefits

Quarterly and annual performance bonuses

Opportunities for growth and development

On-the-job paid training

Annual 2% raises