Global Third Party Compliance Specialist
hace 1 semana
Citi's Business Risk Analyst will be responsible for executing third-party risk management activities and collaborating with the **Business Activity Owner**/ **Third Party Officer** to ensure that all controls are handled in a controlled and compliant manner according to all internal policies and procedures, and external rules and regulations in support of Citi's Third-Party Management Program.
**Responsibilities:**
- Have a clear understanding of all Citi policies and procedures that directly impact the Business to drive the adoption and adherence to these processes and procedures to minimize risk.
- Build strong internal relationships and help strengthen controls and awareness across Citi businesses globally.
- Perform pre-contract due diligence and post-contract ongoing monitoring activities based on specific third-party risk profile, country, and/or business requirements in compliance with Third Party Management requirements and any other alternate framework requirements.
- Provide expert guidance and support on key controls, standard processes, operating procedures, and promote best practice.
- Monitor reports to ensure third-party management policy required pre-contract due diligence and post-contract ongoing monitoring is carried out by responsible and/or accountable parties.
- Monitor progress on agreed-upon third-party remediation activities and proactively escalate issues, as necessary.
- Facilitate and coordinate with Subject Matter Experts (SMEs) in areas such as Data Privacy, Export Licensing, and Continuity of Business (COB) to complete required due diligence activities.
- Ensure timely completion and updates to third-party related risk information based on required frequency; track outstanding items for follow-up.
- Ensure that queries and requests are processed within Service Level Agreement (SLA) - customer queries must be well documented, monitored and efficiently addressed.
- Engage with Third Party Officers (TPOs) as well as Sector and Regional Risk teams as necessary.
- Liaise with Third Party Officers (TPOs) and Sector/Regional Risk teams to provide guidance on policy compliance and overall third-party risk management requirements, as needed.
- Provide support to Citi businesses for the execution of third-party risk management activities, including but not limited to:
- Monitoring third-party performance to SLAs
- Monitoring customer complaints related to third parties
- Monitoring compliance to Citi Records Management standards
- Evaluation and monitoring of third-party dependence on subcontractors
- Support reporting activities, as required
- Participate on continuous improvement activities
- Complete all tasks in connection with the organization's activity but not detailed in the current job description, instructed by the direct manager, supervisor, or the functional head.
**Qualifications:**
- Advance English required.
- Excellent written and verbal communication skills.
- Bachelor's/University degree or equivalent experience.
- Experience in risk management positions.
- Sourcing and/or Third Party management understanding.
- Ability to manage multiple tasks and priorities.
- Ability to function independently.
- Portuguese intermediate is desirable.
Citi Business & Travel Shared Services (BTSS) is a global organization with over 400 employees supporting Citi Businesses and Functions. The BTSS team provides various products and services, including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery, and other Business Partner Services.
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