Internal Operations Manager

hace 2 días


San José, San José, Costa Rica Tax Goddess A tiempo completo
Job Responsibilities

The Head of Internal Operations is responsible for maximizing efficiency within specific internal departments at Tax Goddess. A strategic leader will leverage data to make informed decisions and drive successful project completion.

Key Accountabilities

  • Provide strategic direction and leadership for all internal operations departments.
  • Lead the department's daily operations to achieve the highest standards of efficiency and quality.
  • Develop and implement strategies to streamline processes and systems.
  • Lead continuous improvement initiatives by identifying areas for improvement and implementing innovative solutions.
  • Oversee the successful planning, execution, and delivery of key operational projects.
  • Manage resources effectively to ensure projects are completed on time and meet established quality standards.
  • Leverage data analysis to identify trends and insights that inform strategic decision-making concerning internal operations.
  • Collaborate with the data analysis team to ensure data integrity and accessibility.
  • Establish and maintain a robust QC/QA framework to ensure the accuracy and compliance of all internal operations.
  • Ensure all operations comply with legal and regulatory standards.

About You

  • 7+ years in operational leadership roles within Operations management, with a demonstrated track record in the tax, accounting, legal, or other financial services industry.
  • You have a proven track record of building, motivating, and guiding multiple teams within fast-paced environments.
  • Your exceptional leadership skills ensure operational excellence.
  • Complex projects are your playground.
  • You excel at leading and overseeing them from initiation to successful completion.
  • Implementing new processes and systems is your forte.
  • Experience with implementing new processes and systems within an organization.
  • Familiarity with the legal and regulatory framework relevant to the tax and/or financial services industry.


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