Senior Data Analyst
hace 1 semana
About Netskope
Netskope is a leading cloud and network security company that is revolutionizing the way organizations protect their data. As a key player in the industry, we are committed to delivering innovative solutions that meet the evolving needs of our customers.
About the Role
We are seeking an exceptional Senior Data Analyst to join our Customer Solution Group (CSG). In this role, you will play a critical part in building a data analytics practice and driving data-driven decision-making across the organization. Your expertise will be instrumental in delivering impactful insights and enhancing customer satisfaction.
Key Responsibilities
- Collaborate with executives and stakeholders to understand their data needs and requirements, providing strategic guidance and consultation to translate these needs into actionable analytical problems.
- Develop best practices approaches and coaching structure for data analysts on the team.
- Drive end-to-end analytical development, from data collection and cleaning to analysis, visualization, and storytelling, delivering valuable insights to stakeholders.
- Conduct comprehensive data analysis, focusing on customer-related metrics and key performance indicators, to identify trends, patterns, and correlations that inform business decision-making.
- Build intuitive presentations, infographics, and data visualizations to tell stories through data that convey key performance metrics, trends, and relationships.
- Utilize Looker (or similar tools like Tableau or Power BI) and SQL to create and maintain visually compelling dashboards, reports, and perform data extraction and manipulation as necessary.
- Develop a deep understanding of our data, including operational metrics, customer behavior, satisfaction, and workflows, providing actionable recommendations to enhance team operations and improve the overall customer experience.
- Proactively identify opportunities for improvement across CSG, contributing to enhancements in customer satisfaction and retention strategies.
- Collaborate with cross-functional teams to gather and integrate data from various sources, ensuring data quality, accuracy, and consistency.
- Provide regular reporting and performance updates to relevant stakeholders, highlighting key findings, emerging trends, and actionable recommendations for continuous improvement.
Requirements
- 8+ years of professional experience as a Data Analyst.
- Demonstrated problem-solving skills, coupled with critical and strategic thinking abilities, enabling you to identify opportunities for improvement and provide actionable recommendations through insights and analysis.
- Demonstrated leadership experience, with the ability to effectively manage and mentor a team.
- Proficiency in Looker (or similar tools like Tableau or Power BI) with the ability to create and maintain complex dashboards, reports, and perform data extraction and manipulation.
- Familiarity with SQL is a strong plus.
- Extensive experience working with diverse datasets, managing business metrics, and key performance indicators.
- Highly organized and detail-oriented, with the ability to manage multiple projects and priorities concurrently.
- Experience generating visual representations, such as graphs, charts, or heatmaps, to facilitate data interpretation and effectively communicate results to diverse stakeholders.
- Excellent communication skills, both written and verbal, enabling effective presentation of complex data findings to non-technical stakeholders.
- Experience with voice of customer solutions, such as Medallia or Qualtrics, is a plus.
Education
Bachelor's degree in a relevant field, such as Management, Statistics, Mathematics, or a related discipline. A master's degree is a bonus.
-
Senior Finance and Business Data Analyst
hace 1 semana
San José, San José, Costa Rica Intel A tiempo completo**Job Title:** Senior Finance and Business Data Analyst**Job Summary:**We are seeking a highly skilled Senior Finance and Business Data Analyst to join our team at Intel. As a Senior Finance and Business Data Analyst, you will be responsible for implementing Business Partner and Finance Master functionalities.**Key Responsibilities:**Work together with...
-
Data Analyst
hace 1 semana
San José, San José, Costa Rica Crg Solutions A tiempo completo**Key Responsibilities**:We are seeking a highly skilled Data Analyst to join our team at Crg Solutions. As a Data Analyst, you will be responsible for developing metrics that inform our line partners about the employees of our firm. You will manage the people metrics and performance management suite of reports and dashboards developed in Power BI, and...
-
Senior Data Analyst
hace 1 semana
San José, San José, Costa Rica Encora A tiempo completoAt Encora, we are seeking a skilled Sr. Data Analyst to join our team. This role involves working with Oracle DB, heavy Excel, and advanced English skills.Key Responsibilities:Develop and maintain databases using Oracle DBAnalyze and interpret data using ExcelCommunicate complex data insights to stakeholdersWhy Choose Encora?Work from home or office with...
-
Senior Bioinformatics Analyst
hace 1 semana
San José, San José, Costa Rica Ex2 Outcoding A tiempo completo**Unlock the Power of Data Science as a Senior Bioinformatics Analyst**As a Senior Bioinformatics Analyst at Ex2 Outcoding, you will play a crucial role in providing scientific and technical consultation to our clients. Your expertise will be instrumental in designing and delivering advanced visual analytics, attending project calls, and executing project...
-
Senior Business Analyst
hace 5 días
San José, San José, Costa Rica Western Union A tiempo completo**Senior Business Analyst - Regulatory Insights**Western Union is seeking an experienced Senior Business Analyst - Regulatory Insights to join our team. This role will be responsible for generating and delivering bi-weekly, monthly, quarterly, and annual regulatory reports. The ideal candidate will have 1+ years of experience as a Regulatory Specialist,...
-
Senior Product Data Analyst
hace 4 semanas
San José, San José, Costa Rica Chainalysis A tiempo completoAbout Chainalysis: Blockchain technology is driving a significant wave of innovation across various sectors. Organizations globally are leveraging blockchains to enhance banking efficiency, engage with customers, and conduct investigations into criminal activities. As the adoption of blockchain technology accelerates, there is an increasing demand for...
-
Data Analyst
hace 1 mes
San José, San José, Costa Rica Now Digital Talent A tiempo completoKey ResponsibilitiesWe are seeking a detail-oriented and analytical professional to fill the role of Data Analyst. The ideal candidate will be responsible for reviewing, analyzing, and interpreting complex data sets to help drive data-driven decision-making within the organization.Key Responsibilities:Collect, clean, and validate large datasets from multiple...
-
Senior Business Analyst
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Business Analyst to join our Finance Operations team at Amazon Support Services Costa Rica SRL. As a Senior Business Analyst, you will play a critical role in driving business growth and improving operational efficiency.Key ResponsibilitiesLead requirements analysis, validation, and verification to ensure...
-
Senior Business Analyst
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob Title: Senior Business AnalystAmazon Support Services Costa Rica SRL is seeking a highly skilled Senior Business Analyst to join our Finance Operations (FinOps) Program Management Office (PMO).About the RoleThe Senior Business Analyst will play a critical role in supporting the growth and expansion of our FinOps services. As a key member of the PMO team,...
-
Data Analyst
hace 5 días
San José, San José, Costa Rica Veeam Software A tiempo completoVeeam Software is seeking a highly skilled Data Analyst to join its Data Analytics team. The ideal candidate will have a strong background in data analysis, business intelligence, and reporting.The selected candidate will be responsible for creating data products that support end users at Veeam to drive data-based decision making. This includes creating...
-
Senior Data Analyst
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completo**Job Summary**We are seeking a highly skilled Senior Data Analyst to lead our Supply Chain Optimization efforts in Latin America. As a key member of our team, you will be responsible for developing and implementing data-driven solutions to drive business growth and improve operational efficiency.**Key Responsibilities**Lead the S&Op process across Latin...
-
Data Analyst for Fraud
hace 1 semana
San José, San José, Costa Rica Western Union A tiempo completo**Unlock the Power of Data**Western Union is seeking a skilled Data Analyst to join our team in Fraud Prevention. As a key member of our data-driven organization, you will play a crucial role in empowering business results through data analysis and visualization.**Key Responsibilities**Partner with the business to develop and execute data-driven solutions...
-
Sales Data Analyst
hace 1 semana
San José, San José, Costa Rica Tcs Expeditions A tiempo completo**Sales Data Analyst Role**At TCS Expeditions, we are seeking a skilled Sales Data Analyst to join our team. As a Sales Data Analyst, you will be responsible for analyzing sales data to provide insights that support decision-making and improve sales performance.**Key Responsibilities**Collect and analyze sales data from various sources, including CRM...
-
Data Analyst
hace 1 semana
San José, San José, Costa Rica Ust A tiempo completoAbout the RoleWe are seeking a highly motivated and detail-oriented Data Analyst to join our team at UST. As a Data Analyst, you will be responsible for collecting and analyzing data from various sources to identify trends and insights that will inform business decisions.Key ResponsibilitiesCollect and analyze data from multiple sources, including primary...
-
Sales Data Analyst
hace 1 semana
San José, San José, Costa Rica Tcs Expeditions A tiempo completo**Sales Data Analyst Role at TCS Expeditions**We are seeking a highly skilled Sales Data Analyst to join our team at TCS Expeditions. As a Sales Data Analyst, you will be responsible for analyzing sales data to provide insights that support decision-making and improve sales performance.**Key Responsibilities:**Analyze sales data from various sources,...
-
Senior Business Data Analyst
hace 5 días
San José, San José, Costa Rica Reps & Co A tiempo completoAt Reps & Co., we are seeking a skilled Business Intelligence Analyst to join our team. As a key member of our analytics group, you will be responsible for identifying, analyzing, and interpreting trends or patterns in complex data sets to provide actionable insights to our stakeholders.Key Responsibilities:• Develop and maintain reporting tools to display...
-
Data Analyst Professional
hace 1 semana
San José, San José, Costa Rica Encora A tiempo completoAt Encora, we are seeking a skilled Data Analyst to support and develop cutting-edge solutions that meet our business requirements.**About the Role**:As a Data Analyst, you will be part of a highly skilled technology and agile team. Your primary responsibilities will include:Extracting and processing various data types, analyzing data with the right tools,...
-
Senior Business Analyst
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Business Analyst to join our Finance Operations team at Amazon Support Services Costa Rica SRL. As a Senior Business Analyst, you will play a critical role in driving business growth and improving operational efficiency.Key ResponsibilitiesLead requirements analysis, validation, and verification to ensure...
-
Senior Business Analyst
hace 1 semana
San José, San José, Costa Rica Wns Denali A tiempo completo**About WNS Denali**WNS Denali is a global Business Process Management (BPM) leader. Our company offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals.**Job Summary**The Senior Analyst - Procurement Services is a member of a client sourcing service delivery team, responsible for...
-
Data Analyst
hace 1 semana
San José, San José, Costa Rica Equifax A tiempo completoThe Compliance Monitoring Specialist role at Equifax will be responsible for developing and maintaining dashboards to ensure reporting data accuracy across the enterprise. This position will analyze data to identify discrepancies and work with business owners to provide visibility of risks and opportunities related to regulatory compliance.Key...