Technical Linux Support Specialist
hace 7 días
We are seeking a highly skilled and experienced Senior Linux Support Engineer to join our team at Oracle. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.
The successful candidate will have a strong background in Linux systems administration and troubleshooting, with experience managing and supporting large-scale Linux environments. You will work closely with customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) to resolve complex technical issues related to the installation, maintenance, and use of Oracle products.
Key Responsibilities:
- Provide exceptional technical support to customers via phone, email, and electronic means.
- Troubleshoot and resolve complex technical issues related to Oracle products.
- Develop and maintain in-depth knowledge of Oracle products and technologies.
- Collaborate with internal teams to identify and resolve customer issues.
Requirements:
- 3+ years of relevant industry experience in Linux systems administration and troubleshooting.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision.
As a Senior Linux Support Engineer, you will possess a unique blend of technical expertise, business acumen, and interpersonal skills. Key qualifications include:
- Linux systems administration and troubleshooting experience.
- Experience working with Oracle products and technologies.
- Strong understanding of networking fundamentals.
- Knowledge of security best practices.
Benefits:
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- Collaborative and dynamic work environment.
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