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Solution Consultant
hace 1 semana
About Splunk
Splunk is a leading provider of unified security and observability platforms, empowering enterprises to build a safer and more resilient digital world. With a commitment to innovation, we're shaping the future of how information supports business decisions.
Our people are what make Splunk stand out as an amazing career destination, earning us numerous awards as a best place to work. We welcome individuals who bring their whole, authentic selves to work, valuing diversity, equity, inclusion, and belonging.
Your Role Summary
You'll be passionate about groundbreaking technology and helping customers and peers succeed. You'll partner with Account Managers and Solution Engineers in this customer-facing role to deliver key activities that support the evaluation of our products and solutions. This includes researching and responding to RFIs/RFPs, delivering customer-facing workshops, and working closely with internal teams after the sale to assist customers with adopting our products and solutions.
What You'll Get to Do
- Partner with Account Managers and Solution Engineers to deliver key activities that support the evaluation of our products and solutions.
- Research and respond to functional and technical elements of RFIs/RFPs.
- D Deliver customer-facing workshops to enable our customers to learn about our technology.
- Lead discovery calls to identify customer requirements.
- Work with customers across North and South America and internal teams after the sale to assist them with adopting our products and solutions.
- Learn the skills to identify customer requirements, deliver demonstrations of our capabilities, and use our business value platform to correctly size licenses and establish the value of our solution.
- Work closely with the GSS team to develop and continually improve working practices, best practices, GSS processes, and procedures.
Must-have Qualifications
- You should ideally have either some experience in selling and supporting software products to IT organizations or have experience using or supporting technology in a business setting.
- Strong interpersonal skills, both written and oral, and an ability to communicate complex ideas to all levels of the business.
- A confident and comfortable presenter interested in developing these skills further.
- Ability to be organized and analytical, and will be able to eliminate sales obstacles using creative and adaptive approaches.
- Comfortable working for a dynamic technical organization with a fast-growing customer base.
- Familiarity with programming or scripting is a plus.
- Desire to learn, grow, and be a part of our expanding and dynamic team.
- Spanish or Portuguese speaker (professional level).
