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Social Media Marketing Representative

hace 1 semana

San José, San José, Costa Rica Marriott Worldwide A tiempo completo
Job Overview

Promote the Marriott brand image and maximize revenue while maintaining guest loyalty.

Main Responsibilities
  1. Promote awareness of the brand internally and externally through effective sales techniques.
  2. Recognize opportunities to up-sell and sell enhancements to create a better Marriott experience or event.
  3. Encourage guests to purchase preview package sales/tours and explain details and requirements related to attending a sales presentation.
  4. Determine and provide complimentary gifts for guests as tokens of appreciation.
  5. Answer guest questions about property facilities/services, receive, record, and relay messages accurately, and follow all company policies and procedures.
  6. Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Skills and Qualifications

The ideal candidate should possess excellent communication skills, be able to work well in a team environment, and maintain confidentiality of proprietary information. They should also be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Benefits

As a member of the Marriott team, you will have access to a comprehensive benefits package, including opportunities for career growth and development. You will also be part of a diverse and inclusive work environment that values equality and respect.

About Marriott

Marriott Worldwide is a leading global hospitality company with over a century of history. Our mission is to guide our guests on transformative journeys that touch their spirits, enrich their lives, and create lasting memories. We are committed to providing exceptional service, quality accommodations, and memorable experiences that exceed our guests' expectations.