IT Business Partner

hace 1 día


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

About the Job:

We're seeking a skilled Technical Account Manager to join our team at Amazon Web Services. As a Technical Account Manager, you'll be responsible for building strong relationships with customers, providing technical guidance on best practices for cloud-based solutions, and collaborating with cross-functional teams to craft highly scalable, flexible, and resilient cloud architectures that meet customer business objectives.

Your Key Responsibilities:

  • Provide expert-level technical support to customers on AWS technology products.
  • Build strategic relationships with customers to understand their business needs and provide tailored solutions.
  • Collaborate with internal teams to develop and implement solutions that meet customer business objectives.
  • Travel to customer sites as needed to provide on-site support and training.

Requirements:

  • 2+ years of hands-on experience with operational parameters and troubleshooting in a distributed systems environment.
  • Bachelor's Degree in Computer Science, Engineering, Math, or related discipline required, or equivalent work experience.
  • Able to communicate effectively in English within technical and business settings.
  • Experience with AWS services and/or other cloud offerings preferred.

What We Offer:

  • Ongoing opportunities for professional growth and development.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • A generous paid time off policy.
  • The opportunity to work with a diverse and inclusive team.
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