Amazon Trust

hace 7 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

About the Role

We are seeking a highly motivated and detail-oriented individual to join our Prime Video Trust & Safety team as a Content Reviewer. This role is part of our global compliance efforts to ensure that Prime Video provides content that customers love and trust.

About the Team

The Prime Video Trust & Safety team is responsible for reviewing and evaluating content on Prime Video to ensure it meets our community guidelines. As a member of this team, you will work closely with cross-functional teams to develop and implement processes to prevent violating content from appearing on the platform.

Your Responsibilities

  • Review and evaluate content on Prime Video to determine its suitability for our platform
  • Develop and implement processes to prevent violating content from appearing on Prime Video
  • Collaborate with cross-functional teams to resolve complex issues related to content
  • Analyze data to identify trends and areas for improvement in our content review process

What We're Looking For

We're looking for an individual who is passionate about movies and TV shows, has excellent communication skills, and is able to critically evaluate large datasets. If you have experience working with SQL and spreadsheets, that's a plus



  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of managing stakeholders...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Speak, write, and read fluently in Japanese- Speak, write, and read fluently in English- Experience with Excel- Speak, write, and read Japanese.N3 JLPT or above required.- Over 18+ old with national ID or permanent resident ID (Dimex).(Costa Rica)- High school degree and bachelor's degree or work experience in investigations, risk, incident, customer service...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Experience analyzing data and best practices to assess performance driversAt Amazon Advertising, we sit at the intersection of advertising and eCommerce.With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experienceAt Amazon Advertising, we sit at the intersection of advertising and eCommerce.With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    **Overview of the Job:**As a Prime Video Trust and Safety Specialist, you will be part of a global team responsible for enabling a globally trusted customer experience. You will work closely with Policy, Program, Engineering, Legal, and other teams to prevent violating content from appearing on Prime Video.About the Team:The Prime Video Trust and Safety team...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Experience with ExcelPrime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players.Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipHave you ever purchased a product on Amazon without checking its star rating and customer reviews?Every day, millions of Amazon...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversAt Amazon Advertising, we sit at the intersection of advertising and eCommerce.With millions of customers visiting us every day to find,...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Experience in sales or account management- Advertising studies or related experience.At Amazon Advertising, we sit at the intersection of advertising and eCommerce.With millions of customers...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    3+ years of digital advertising and client facing roles experience- Bachelor's degree- Experience analyzing data and best practices to assess performance driversAt Amazon Advertising, we sit at the intersection of advertising and eCommerce.With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    3+ years of digital advertising and client facing roles experience- Bachelor's degree- Experience analyzing data and best practices to assess performance driversAt Amazon Advertising, we sit at the intersection of advertising and eCommerce.With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Experience in sales or account managementAt Amazon Advertising, we sit at the intersection of advertising and eCommerce.With millions of customers visiting us every day to find, discover, and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of programmatic advertising experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Advertising studies or related experience.At Amazon Advertising, we sit at the intersection of advertising and eCommerce.With millions of customers visiting us every day to find, discover, and buy products, we...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of digital advertising and client facing roles experience- 2+ years of sales or account management experience- Experience analyzing data and best practices to assess performance drivers- Experience with Excel- Expertise in written and verbal communications.Being able to convey messages, push-back when required and sustain relationships with...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Excellent written and verbal communication skills.At Amazon Advertising, we sit at the intersection of advertising and eCommerce.With...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    4+ years of digital advertising and client facing roles experience- Bachelor's degree- Experience analyzing data and best practices to assess performance driversAt Amazon Advertising, we sit at the intersection of advertising and eCommerce.With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players.Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Risk Prevention Specialist Job DescriptionThe Risk Prevention Specialist will play a critical role in designing and building software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon. This individual will lead projects, develop strategies, and collaborate with global process owners to drive business outcomes.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Completed University Bachelor's degree (OR) 2+ years of Amazon tenure.4+ years of experience in a privacy, legal, compliance or risk management role2+ years of experience in internal/external stakeholder, customer, performance and escalation management.Proficiency with MS Office.C1 English proficiency (advanced).Come build the future of privacy with usTo get...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential informationAt Amazon we believe that customer trust is of paramount importance to anything we do.To continue building customer trust the Selling Partner Abuse team works with...