Cybersecurity Technical Specialist
hace 3 días
At SonicWall, we are a leader in cybersecurity and networking solutions. We put our partners at the heart of our innovation to ensure ease of doing business in a world full of opportunities. Our 30-year history has taught us to listen and learn from our partners and customers to provide the outcomes their organizations require.
We are looking for a talented individual to join our team as a Technical Support Engineer-Remote. As a key member of our support team, you will be responsible for providing technical solutions and workarounds for end users with their issues on respective product lines. You will own customer issues from beginning to resolution and assist customers by diagnosing problems and providing resolutions for technical and service issues.
The ideal candidate will have good understanding of security, LAN/WAN topologies and technologies, including OSI Model, TCP/IP, Network Security basics. They will also have ability to work on in a high-level stress and interrupt driven environment and have demonstrated ability to use in-depth troubleshooting to resolve or workaround customer issues using troubleshooting tools.
To be successful in this role, you will need to remain knowledgeable of SonicWall product line and related industry products and technologies. You will also be required to focus on delivering a positive customer experience according to SonicWall standards and monitor and track issues to ensure accurate resolution.
-
Cybersecurity Technical Support Specialist
hace 3 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout UsPalo Alto Networks is a leading cybersecurity company dedicated to protecting our digital way of life. Our mission is to be the cybersecurity partner of choice, ensuring that every day is safer and more secure than the one before.We're changing the nature of work through FLEXWORK, an approach that empowers employees to push boundaries and shape the...
-
Cybersecurity Compliance Specialist
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft's Customer Experience & Success organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. We are seeking a Cybersecurity Compliance Specialist to join our team in the Customer Service & Support organization. This role will focus on ensuring process compliance and managing collaborative...
-
Cybersecurity Technical Lead
hace 5 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout Our TeamWe're a team of innovators who are passionate about cybersecurity. We're dedicated to delivering innovative solutions that make a difference. As a member of our technical support team, you'll be part of a collaborative and dynamic environment where you can grow and develop your skills.Job DescriptionWe're seeking an experienced Cybersecurity...
-
Cybersecurity Specialist
hace 6 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoJob DescriptionYou will play a critical role in providing technical support to our valued customers, addressing their complex post-sales concerns with in-depth evaluations and analysis. As a critical thinker, you'll network with key contacts outside your expertise, detailing difficult technical issues to both non-technical and technical professionals.Your...
-
Cybersecurity Support Specialist
hace 5 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoCompany OverviewPalo Alto Networks is a leading cybersecurity company that provides innovative solutions to protect our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to shaping the future of cybersecurity. We're looking for talented individuals who share our vision and are passionate about making a...
-
Technical Support Specialist
hace 5 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout UsPalo Alto Networks is a leader in cybersecurity, providing innovative solutions to protect our digital way of life. We're driven by a mission to be the cybersecurity partner of choice and are committed to making a difference through our work.Job DescriptionWe're seeking an experienced Technical Support Specialist to join our team. As a key member of...
-
Cybersecurity Threat Intelligence Specialist
hace 4 días
San José, San José, Costa Rica Cisco Systems A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Cybersecurity Threat Intelligence Specialist to join our team. As a key member of our Computer Security Incident Response Team (CSIRT), you will be responsible for engaging in proactive threat analysis, incident detection, and coordinated incident response.Key ResponsibilitiesConduct in-depth...
-
Technical Solutions Engineer
hace 5 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completo**Job Overview:**Palo Alto Networks is seeking a skilled Cybersecurity Support Specialist to join our technical support team. As a key member, you will be responsible for providing exceptional support to customers, addressing complex post-sales concerns, and driving innovation in cybersecurity solutions.This is an exciting opportunity to work with a talented...
-
Cybersecurity Technical Writer
hace 3 semanas
San José, San José, Costa Rica Teramind A tiempo completoTeramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform.Join our team of innovators who are redefining insider risk management through cutting-edge technology.More than 10,000 organizations across the globe have used Teramind to mitigate insider threats and protect their sensitive...
-
Cybersecurity Specialist
hace 7 días
San José, San José, Costa Rica Splunk A tiempo completoJob SummaryWe are seeking a highly skilled Cybersecurity Specialist to join our team. As a Splunk Security Operations Expert, you will be responsible for developing, fixing, and debugging internal deployments of Splunk products, including Splunk Cloud Platform and SOAR.About the RoleThis role will be part of the Splunk Security Center of Excellence team and...
-
Cybersecurity Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAt Palo Alto Networks, our mission is to protect our digital way of life. We're looking for a dedicated and skilled Technical Support Specialist to join our team.Your CareerYou will work closely with our valued customers to address their complex post-sales concerns, requiring in-depth evaluation of multiple factors. As a critical thinker, you'll understand...
-
Cybersecurity Support Specialist
hace 5 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completo**About Our Mission**Palo Alto Networks is dedicated to being the cybersecurity partner of choice, protecting our digital way of life. We strive for a world where each day is safer and more secure than the one before.We're looking for innovators who are committed to shaping the future of cybersecurity. Our approach to work, FLEXWORK, empowers employees to...
-
Sr Cybersecurity Advisor
hace 1 día
San José, San José, Costa Rica Culmen International Llc A tiempo completoOverview:Established in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assistance around the world.We provide technical and management expertise, develop innovative technology solutions, and deliver youth care services, logistics,...
-
National Cybersecurity Advisor
hace 5 días
San José, San José, Costa Rica Sincerus Global Solutions Inc A tiempo completoWe are looking for a highly skilled National Cybersecurity Advisor to join our team at Sincerus Global Solutions Inc. As a key member of our team, you will provide expert advice to the Costa Rica Ministry of Science, Innovation, Technology, and Telecommunication (MICITT) on developing a comprehensive national cyber plan of action.The ideal candidate will...
-
Cybersecurity Advisor
hace 2 semanas
San José, San José, Costa Rica Kimberly-Clark A tiempo completoCybersecurity Advisor**Cybersecurity Advisor****Key Accountabilities**:This role will provide you the opportunity to lead key activities to progress in your career, these responsibilities include some of the following:- Determines security requirements by evaluating business strategies and requirements.- Work closely with IT Business Partners and Enterprise...
-
Cybersecurity Expert Advisor
hace 7 días
San José, San José, Costa Rica Sincerus Global Solutions Inc A tiempo completo**Company Overview:** Sincerus Global Solutions Inc is a leading provider of cybersecurity services, dedicated to helping governments and organizations protect their critical infrastructure. Our team of experts has a proven track record of success in developing and implementing effective cybersecurity strategies.**Job Description: We are seeking an...
-
Cybersecurity Training Manager
hace 4 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAt Palo Alto Networks, we are committed to protecting our digital way of life by delivering innovative cybersecurity solutions. As a Cybersecurity Training Manager, you will play a critical role in enhancing the capabilities of our employees through specialized technical training programs.The Professional Services (PS) Training Program Manager is responsible...
-
National Cyber Defense Specialist
hace 7 días
San José, San José, Costa Rica Sincerus Global Solutions Inc A tiempo completo**Job Summary:** Sincerus Global Solutions Inc is seeking a highly skilled National Cyber Defense Specialist to provide expert advisory services to the Costa Rica Ministry of Science, Innovation, Technology, and Telecommunication (MICITT). This is a full-time, twelve-month position that requires a strong background in cybersecurity and experience working in...
-
Cybersecurity Technical Support Engineer
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Technical Support Engineering Manager-Cybersecurity
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoProvides technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems.Works with customers to review and resolve issues.Performs troubleshooting and related analyses; escalates issues...