IT Infrastructure Manager

hace 1 día


San Francisco, Heredia, Costa Rica Databricks A tiempo completo
Job Overview

We are seeking an experienced IT Support Specialist Iv to join our team. As a key member of our IT infrastructure group, you will play a critical role in ensuring the smooth operation of our core platforms and supporting our global team.

**Responsibilities:**

  • Provide expert-level technical support for our ITSM systems and related tools
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Maintain accurate records and documentation of system configurations and maintenance activities

**Requirements:**

  • Experience working on high-volume ticketing systems (+4000 PM)
  • 2+ years of experience administering and maintaining ITSM systems and related tools
  • Proven ability to work effectively in a fast-paced environment and prioritize multiple tasks and projects

**Why Join Us?

  • Opportunities for professional growth and development in a dynamic industry
  • A collaborative and supportive work environment with a diverse team of experts
  • A comprehensive compensation package and excellent benefits


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