Business Process Improvement Analyst

hace 5 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

About Citi

Citi is a leading global bank with a long history of innovation and excellence in risk management. Our Central Controls Capabilities Unit is responsible for evaluating enterprise-wide controls for automation, designing, developing, implementing, and operating automated control solutions on Citi's strategic technology platforms.

This role offers a great opportunity to join our high-profile team delivering an enterprise-wide automation program to increase levels of automated controls across Citi.

As a Business Risk And Control Sr Analyst, you will support all critical stages of the development and rollout of automated controls, from due diligence into proposed new controls to development and final technology implementation of automated solutions.

You will work closely with stakeholders, including control, process, and core technology owners, businesses, and 2nd LoD risk partners, to assess suitability for automation and operation of controls within a centralized controls utility.

The ideal candidate will have excellent analytical and decision-making skills, as well as outstanding relationship building and relationship management skills. Proficiency in Microsoft Office, particularly MS Excel, is also essential.

Key Responsibilities:

  • Assist Controls Automation Leaders in the due diligence into candidate controls for automation, to assess suitability for automation and operation of controls within a centralized controls utility.
  • Play a key role in the design of assigned automated control solutions, including development of Proofs of Concept designs and wireframes for implementation on identified technology platforms.
  • Prepare and maintain detailed end-to-end project plans for assigned control automation deliveries to track timely delivery of each milestone.
  • Draft business requirements documents (BRDs) for assigned controls, communication, and presentation to key stakeholders.
  • Support Controls Automation Leaders in the project management and tracking of pipeline controls for automation through each stage of development life cycle, liaising closely with developers, through to final delivery.

Requirements:

  • 5 – 8 years banking / finance experience
  • Excellent analytical and decision-making skills
  • Excellent communication, written, and presentation skills
  • Outstanding relationship building and relationship management skills
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Project management and governance experience with demonstrated ability to achieve and exceed critical milestones

Location:

  • Primary locations: Costa Rica


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