Automation Enterprise Support Specialist

hace 1 día


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

About Us:

Sgf Global is a leading provider of innovative IT solutions, dedicated to empowering businesses through cutting-edge technology.

Job Overview:

We are seeking a highly skilled Automation Enterprise Support Specialist to join our team in Heredia, Costa Rica. As a key member of our infrastructure team, you will be responsible for ensuring the smooth operation of our automation tools and infrastructure.

Responsibilities:

  • Troubleshoot infrastructure alerts and issues related to CPU, logs, services, etc.
  • Focus on Linux infrastructure troubleshooting, with an emphasis on installed automation tools
  • Resolve integration issues between systems
  • Verify connectivity problems between tools and target servers
  • Provide guidance to customers on best practices for automation
  • Debug and suggest possible solutions for implemented automation processes

Requirements:

To succeed in this role, you will need:

  • Bachelor's degree in Computer Science or related field (although relevant experience is more important)
  • Strong knowledge of Linux
  • 1-2 years of experience in enterprise infrastructure support
  • Basic programming skills and understanding of logic
  • API knowledge
  • Windows knowledge as an administrator (nice to have)
  • Knowledge of Ansible as an administrator or playbook writer (nice to have)
  • Knowledge of Chef as an administrator (nice to have)
  • Knowledge in BASH, Python, or Ruby (nice to have)
  • Knowledge working with Jenkins and Java as log reader for troubleshooting (nice to have)
  • English language proficiency at level C1
  • Full-time commitment (8 hours/day)

Why Join Sgf Global:

As a valued member of our team, you can expect a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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