Logistics Management Associate

hace 5 días


San José, San José, Costa Rica Arxada A tiempo completo

Job Description

As an Order Management Specialist, you will play a key role in ensuring seamless communication between Arxada and its customers. Your duties will include investigating customer inquiries, resolving issues, and maintaining accurate records.

Responsibilities

  • Resolve customer complaints and issues promptly and professionally.
  • Communicate effectively with customers, sales teams, and other stakeholders.
  • Maintain accurate and up-to-date records in SAP.
  • Provide exceptional customer service and build strong relationships.
  • Work collaboratively with cross-functional teams to achieve common goals.

Requirements

  • Degree in Supply Chain, Logistics, Customs, or Imports.
  • Relevant experience in order management or logistics roles.
  • Strong communication and negotiation skills.
  • Proficiency in Microsoft Office Suite and SAP.
  • Certified English language proficiency at C1 level.


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