Medical Practice Support Specialist

hace 6 horas


San José, San José, Costa Rica Clinicgrower A tiempo completo

ClinicGrower is a leading digital marketing agency specializing in connecting medical and dental practices with new patients and generating leads, appointments, and sales.

We are a vital part of their overall business success.

Our team delivers exceptional results, helping these practices grow to new levels.

In order to achieve this, we are looking for a dedicated Virtual Patient Engagement Coordinator to join our team in a full-time position.

Key Responsibilities:

As a Virtual Patient Engagement Coordinator, you will be responsible for providing timely and professional support to our clients by delivering excellent customer service and nurturing to significantly impact patient show rates at medical practices.

You will work closely with our team to ensure seamless communication and coordination with clients and patients.

  • Supporting clients in a timely and professional manner
  • Delivering exceptional customer service and nurturing
  • Coordinating with clients and patients to schedule appointments
  • Collecting and accurately entering demographic information into the Electronic Health Record (EHR)
Requirements:

To be successful in this role, you will need to have excellent communication skills, be able to engage with people effectively, and have a strong grasp of effective communication strategies.

Additionally, you will need to be proficient in using office management systems, EHRs, and Google products, as well as be able to multitask efficiently and work under pressure.

  • Proven experience in virtual assistance or appointment booking
  • Excellent communication and interpersonal skills
  • Proficiency in office management systems, EHRs, and Google products
  • Able to multitask efficiently and work under pressure
Benefits:

This is a fully remote opportunity, allowing you to work from anywhere and enjoy a healthy work-life balance.

You will receive competitive compensation based on your experience, paid monthly, and opportunities for growth and development within the company.



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