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Development Coach

hace 2 semanas


San José, San José, Costa Rica Grupo Preseleccion Ely S.A. A tiempo completo
Key Responsibilities

This role involves several key responsibilities that contribute to the success of Grupo Preseleccion Ely S.A.'s training initiatives. As a Trainer, you will be responsible for:

  • Designing and delivering training programs that cater to the needs of CSAs, aligning with client expectations.
  • Identifying skills gaps and developing strategies to bridge them, ensuring trainees acquire the necessary competencies.
  • Maintaining effective relationships with internal stakeholders, including HR, Finance/Admin, IT, TQA, and Ops teams.

You will also:

  • Prepare and submit regular reports on training progress, attendance, and performance management.
  • Participate in quality improvement initiatives, suggesting enhancements to existing processes and procedures.
  • Engage in continuous professional development, staying updated on industry trends and best practices in training and development.