Enterprise Solution Consultant

hace 5 horas

San José, San José, Costa Rica Zuora A tiempo completo

**Zuora's Vision: The Future of Subscription Economy**

The world is changing, and the way businesses interact with customers is shifting towards a subscription-based model. As a result, Zuora has emerged as a leader in this new era.

We are seeking an experienced Enterprise Solution Consultant to join our team in Costa Rica. This role will play a critical part in helping our customers get the most out of their Zuora investments and drive success at our most critical customers.

As an Enterprise Solution Consultant, you will draw on your customer-facing skills and technical acumen to help customers successfully manage and adopt Zuora products. Your previous experience with financial infrastructure, program management, enterprise technology implementation, strategy development, and customer advocacy will be essential in driving success at our most critical customers.

You will regularly engage with your customers, including executives of large enterprises and a cross-functional and geographically dispersed team. A successful TAM utilizes their relationship management and communication skills and technical credibility to effectively communicate at all levels of the organization.

This is an exciting opportunity to be part of our newest team in the region and contribute to our mission of making the world subscribed. With no current presence in this region, we will be pioneers in what is set to be the next great milestone in Zuora's journey.

**Key Responsibilities:**

  • Conduct requirements gathering, gap analysis, testing, and support sessions with customers.
  • Work directly with Zuora Product Engineers on customer use cases and feedback.
  • Create, review, and understand data/object models documentation.
  • Create, review, and understand process flows and architecture diagrams.
  • Help maintain the overall customer health and focus on the technical health of the customer.
  • Establish and maintain system configuration, architectures, and an overall runbook for each of your customers.
  • Provide expertise on Zuora product configuration, APIs, and integration best practices to customers.
  • Document requirements and user stories and review the list of requirements/user stories with the customer for sign-off.
  • Design and document sound functional and technical solutions, including process flows, technical customizations, and integrations.
  • Provide guidance and updated best practices to customers using quarterly roadmaps and new features.
  • FOLLOW UP with customers to ensure delivered work meets original requirements and approved designs.
  • Review with the customer new or updated solutions, ensuring the customer is satisfied with the work performed.
  • Develops and delivers custom customer solution specific training materials.
  • SUPPORTS the customer with regularly scheduled calls to answer functional and technical questions.

**Requirements and Qualifications:

  • At least 3-5 years of enterprise-level experience delivering moderate to complex Revenue and Finance solutions.
  • At least 3-5 years of experience in customer-facing solution delivery within a professional services organization, as a Technical Account Manager or Solution Architect and/or Senior Business Consultant with a leading technology consulting company.
  • 3-5 years of enterprise-level expertise with ERP, Order to Cash, Billing, and/or CRM solutions a plus.
  • Bachelor's of Science in Computer Science or in Business preferred.
  • Code experience such as SQL, PLSQL, or another programming language.
  • Object-oriented framework experience.
  • Ability to review API documentation and assist customers in determining how best use APIs and troubleshoot API integrations.
  • Ability to review Zuora workflows and assist customers in troubleshooting these workflows.
  • Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
  • Experience in requirements gathering, use cases documentation, business analysis, systems design, and integration, user interface design, and implementation.
  • Experience with solution implementation in the areas of revenue recognition, order-to-cash including account receivables, finance, and billing.

**Estimated Salary:** $100,000 - $120,000 per year, depending on experience and qualifications. **Benefits:** Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.

  • Enterprise Solutions Consultant

    hace 2 semanas

    San José, San José, Costa Rica Zenoti A tiempo completo

    Zenoti is a leading provider of all-in-one, cloud-based software solutions for the beauty and wellness industry.As an Enterprise Solutions Consultant, you will work closely with clients to define their requirements and help them adopt Zenoti's solutions to streamline operations and increase revenue.The ideal candidate will have 4-8 years of experience in...

  • PowerApps Developer

    hace 4 semanas

    San José, San José, Costa Rica Encora A tiempo completo

    Job SummaryWe are seeking a highly skilled PowerApps Developer - Enterprise Solution Architect to join our team at Encora. As a key member of our technology and agile team, you will play a pivotal role in designing, developing, and delivering cutting-edge solutions that meet our business requirements.Your responsibilities will include leading and actively...

  • Digital Transformation Consultant

    hace 2 meses

    San José, San José, Costa Rica Zenoti A tiempo completo

    Zenoti is a leading cloud-based software solution provider for the beauty and wellness industry. Our comprehensive platform empowers businesses to streamline operations, reduce costs, and improve customer retention.We are seeking an experienced Digital Transformation Consultant to join our team. In this role, you will work with customers to define...

  • Technical Solutions Consultant

    hace 1 semana

    San José, San José, Costa Rica Hewlett Packard A tiempo completo

    Role OverviewThis role is responsible for providing technical expertise to customers and the sales team in multiple product and solution areas. The Technical Solutions Consultant will act as a trusted advisor, delivering high-level technical solutions expertise to offer the right solution to the customer.

  • Technical Consultant

    hace 2 meses

    San José, San José, Costa Rica Splunk A tiempo completo

    About the Role:Splunk is a world leader in building a safer and more resilient digital world. Our unified security and observability platform helps enterprises keep their digital systems secure and reliable. We're looking for a talented individual to join our team as a Technical Consultant, where you'll be part of a dynamic team that's passionate about...

  • Relocate to Malta Dynamics 365 Enterprise Solutions Specialist

    hace 1 día

    San José, San José, Costa Rica Black Pen Recruitment A tiempo completo

    About the ClientOur client is a leading Microsoft Gold Partner specialising in delivering end-to-end solutions using Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Dynamics 365 line.The Role OverviewThis role involves working as a core team member of our client's customer delivery teams, responsible for...

  • Procurement Consultant

    hace 2 meses

    San José, San José, Costa Rica Softwareone A tiempo completo

    At SoftwareONE, we are seeking an exceptional Procurement Consultant to join our team.Job Function:As a Procurement Consultant, you will play a critical role in assessing, designing, and delivering software procurement services to our customers.We offer a comprehensive service portfolio that includes software procurement outsourcing, and as a consultant, you...

  • Cloud Solution Architect

    hace 2 meses

    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Company OverviewAmazon Support Services Costa Rica Srl is a leading provider of cloud-based solutions for enterprise customers. We are seeking an experienced Cloud Solution Architect to join our team.About the RoleAs a Cloud Solution Architect, you will be responsible for designing and implementing cloud-based solutions for our clients. This includes...

  • Transformation Consultant

    hace 2 semanas

    San José, San José, Costa Rica Ex2 Outcoding A tiempo completo

    Transform Business Processes">We are seeking a Transformation Consultant to join our dynamic team at EX2 Outcoding, a premier solution provider of outsourcing services. As a key member of our Financial Services team, you will lead strategic initiatives aimed at optimizing business processes and enhancing user experiences.">The ideal candidate will have...

  • Business Transformation Consultant

    hace 1 mes

    San José, San José, Costa Rica Intel A tiempo completo

    We are seeking a highly skilled Business Transformation Consultant to join our team at Intel. This role offers a competitive salary of $95,000 - $120,000 per year, depending on experience.As a Business Transformation Consultant, you will be responsible for maintaining and implementing the commission administration system (Varicent ICM) and providing support...

  • Enterprise Solutions Expert

    hace 2 semanas

    San José, San José, Costa Rica Hewlett Packard A tiempo completo

    About the Role">The Enterprise Solutions Expert at Hewlett Packard will be responsible for driving sales growth and revenue expansion through strategic partnership development, account management, and solution selling. This role requires a strong technical background, excellent communication skills, and the ability to work effectively with cross-functional...

  • Global SD/O2C Consultant

    hace 3 semanas

    San José, San José, Costa Rica Fusion Consulting A tiempo completo

    Unlock your career with Fusion Consulting, a leader in SAP Sales & Distribution solutions. As a seasoned consultant, you'll play a vital role in managing functional, process testing and rollout activities for global projects.About the Role: We are seeking an experienced professional to join our team as a Global SD/O2C Consultant. In this position, you will...

  • Business Transformation Consultant

    hace 1 semana

    San José, San José, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise advances the way people live and work, bringing together the brightest minds to create breakthrough technology solutions. Our customers make their mark on the world by leveraging our portfolio of innovative products and services.Key ResponsibilitiesPartner with HPE account teams to understand customer business objectives, project...

  • Senior z/OS Systems Consultant

    hace 3 semanas

    San José, San José, Costa Rica Praxis A tiempo completo

    About PraxisPraxis is a leading consulting company that specializes in strengthening businesses through the use of advanced methodologies and tools. We focus on delivering high-quality solutions, integration, outsourcing, and systems development services.Job OverviewWe are seeking an experienced Mainframe Senior z/OS Consultant to join our team for a project...

  • Enterprise Software Solutions Architect

    hace 3 semanas

    San José, San José, Costa Rica World Business Lenders, Llc A tiempo completo

    At World Business Lenders, LLC, we are seeking a highly skilled Enterprise Software Solutions Architect to join our team. This is a remote Contract/Consultant position with a competitive salary and benefits package.About the CompanyWorld Business Lenders provides general purpose short-term real estate collateralized commercial loans to small and medium-sized...

  • Digital Solution Strategist

    hace 2 meses

    San José, San José, Costa Rica Microsoft A tiempo completo

    Digital Sales Enterprise is a high-impact team at Microsoft that drives growth by helping customers achieve the full value of the Microsoft Cloud. As a Digital Solution Area Specialist - Data & AI, you will work closely with our most important customers within the enterprise organization. Your primary focus will be on executing Microsoft's strategic business...

  • Digital Transformation Solutions Consultant

    hace 4 días

    San José, San José, Costa Rica Microsoft A tiempo completo

    We are seeking a skilled Digital Transformation Solutions Consultant to join our team at Microsoft. As a key member of our Enterprise Digital Sales organization, you will play a critical role in driving business growth and customer satisfaction.Estimated Salary: $120,000 - $180,000 per yearCompany Overview:Microsoft is a global leader in technology and...

  • Cloud Technology Consultant

    hace 3 días

    San José, San José, Costa Rica Softwareone A tiempo completo

    OverviewAt SoftwareONE, we are a leading global provider of end-to-end software and cloud technology solutions. Our mission is to empower businesses to succeed in the digital age.We are seeking an experienced Cloud Technology Consultant to join our team. This role will involve working closely with customers to understand their needs and develop tailored...

  • Technical Systems Consultant for Customer Success

    hace 3 semanas

    San José, San José, Costa Rica Splunk A tiempo completo

    Splunk aims to create a safer and more resilient digital world. Our unified security and observability platform empowers the world's leading enterprises to secure and maintain their digital systems.At Splunk, we value our people as much as our technology. We've been recognized as a best place to work, thanks to our unique culture of belonging. As a customer...

  • Digital Risk Management Consultant

    hace 1 semana

    San José, San José, Costa Rica Pfizer A tiempo completo

    Job OverviewPfizer, a global leader in the pharmaceutical industry, is seeking an experienced Digital Risk Management Consultant to join its team. This role will be based in the Information & Business Tech division.Salary RangeThe estimated annual salary for this position is $120,000 - $160,000, depending on experience and...