Director of Business Intelligence and Automation Solutions

hace 2 días

Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

Company Overview

Thermo Fisher Scientific is a leading global biotechnology company that develops and manufactures products used in scientific research, healthcare, and education. The company is committed to delivering innovative solutions that advance human health and improve the quality of life.

Job Description

We are seeking a highly skilled Director of Business Intelligence and Automation Solutions to join our team. In this role, you will be responsible for driving performance analysis, analytics, process automation, dashboards, and reporting throughout our Global Business Services (GBS) Shared Services globally.

The successful candidate will lead a team responsible for developing and managing process automation, analytics, dashboards, performance metrics, and reporting needs of various teams globally and across different workstreams, including OTC, RTR, PTP, Customer Care, and others.

The key objective of this role is to prepare Thermo Fisher Scientific to effectively and efficiently scale up to become a leading $50 billion revenue organization by 2030.

Main Responsibilities

  • Data Management and Analytics:
    • Lead a team in performing data mining, cleansing, and manipulation.
    • Identify vital data elements and their sources, maximizing appropriate tools to acquire and consolidate large volumes of data from different sources.
    • Design, develop, and implement analytics solutions using various tools, including Microsoft Power BI.
  • Automation and Productivity Enhancement:
    • Drive the identification and development of automation solutions to enhance productivity within Finance Shared Services.
    • Collaborate with multi-functional teams to assess automation opportunities and prioritize projects.
    • Establish and track key performance indicators (KPIs) related to productivity improvements through automation.
  • Stakeholder Collaboration:
    • Partner with Productivity & Performance Managers (SMEs) across workstreams to evaluate and prioritize reporting, dashboard, analytics, and automation requests.
    • Evaluate and prioritize requests, considering project size and complexity, urgency, risk, and value.
    • Possess a deep understanding of business value drivers and their corresponding impact.
  • Resource Alignment and Project Management:
    • Align resources effectively and ensure a shared vision to guide and drive the team to complete projects on time.
    • Drive standard methodologies and innovative ideas to improve project execution and collaboration.
    • Lead reviews with partners to identify organic or specific program needs and changes.
    • Define appropriate measures of performance, baselines, benchmarks, and success criteria.

Requirements and Qualifications

  • Minimum 10 years of experience in Business Intelligence (BI) and Automation, preferably in the fields of finance and accounting, including 3-5 years in shared services or consulting positions.
  • Bachelor's degree or certifications, in Computer Science, Information Science, Finance, or a related field.
  • Experience in leading and running a distributed team.
  • Proficiency in data analysis tools such as SQL, ETL concepts, and BI tools like Power BI.
  • Familiarity with RPA tools (e.g., UiPath, Automation Anywhere, Blue Prism) and Alteryx is a plus.
  • Solid grasp of complex databases, data warehousing, and SQL.
  • Experience in a Productivity & Performance Management role is helpful.
  • Effective communication skills to engage with internal and external leadership.
  • Shown adaptability in dynamic and challenging environments.
  • Collaborative mentality, working effectively with colleagues and partners.
  • Knowledge of scripting languages (e.g., Python, Bash) is a plus.
  • Exposure to version control systems (e.g., Git) and CI/CD pipelines.
  • Understanding of cloud platforms (e.g., AWS, Azure, GCP) is a plus.
  • Proven relationship builder, able to operate within a multitude of formal and informal networks while handling the competing interests of multifaceted stakeholders.
  • Champions efficiency improvements through Practical Process Improvement (PPI) and has a commitment to continuous learning.
  • Superb attention to detail required.

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