Senior Quality Assurance Specialist

hace 1 semana


San José, San José, Costa Rica Publicis Sapient A tiempo completo

Job Summary

 

We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Publicis Sapient. As a Senior Quality Assurance Specialist, you will be responsible for ensuring the quality and effectiveness of customer journeys on our Adobe Experience Platform. Your strong technical expertise will help validate audience segmentation, test journey flows and triggers, and verify email content and push notifications.

 

Your Impact

  • Validate data ingestion, transformation, and end-to-end flow to ensure data integrity.
  • Ensure accurate audience segmentation to optimize marketing efforts.
  • Test customer journey setups, triggers, and branching logic for seamless user experiences.
  • Verify the accuracy of emails, push notifications, dynamic content, and A/B testing configurations.
  • Confirm dashboard metrics and KPIs, identifying and reporting any data discrepancies.
  • Develop and execute automation scripts for repetitive tasks and regression testing to improve efficiency.

 

Requirements

  • Strong knowledge of Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) is preferred but negotiable for candidates with robust QA and testing fundamentals.
  • Familiarity with campaign management tools, such as Adobe Campaign, SFMC, or other Customer Data Platforms (CDPs) and journey optimization tools, is a plus.
  • Background in Marketing Ops/Automation with experience in testing website, email, and newsletters.
  • Open to UI Testers interested in Marketing Ops/Automation projects. The role encompasses broader testing responsibilities across various technology solutions.
  • Proficiency in Selenium for scripting and automation is essential for UI Testing candidates and highly valued for those from Marketing Ops backgrounds.
  • Strong analytical and problem-solving skills, with a detail-oriented mindset.
  • Ability to work collaboratively within a team of technology professionals and engineers.

 

About Us

 

Publicis Sapient is a global digital business transformation company that helps clients reimagine and reshape their businesses. We are a team of innovators, problem solvers, and creatives who are passionate about harnessing the power of digital technology to drive business growth and improvement.



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