Service Excellence Associate
hace 7 días
**Job Summary**
As a Guest Service Expert, you will be responsible for delivering exceptional service and creating memorable experiences for our guests.
You will be the ambassador of our brand and play a critical role in ensuring our guests have an exceptional stay.
**Key Responsibilities**
- Provide exceptional service to guests, responding to their needs and resolving issues promptly
- Collaborate with colleagues to ensure seamless delivery of services
- Maintain high standards of cleanliness and organization in all areas of the hotel
- Stay up-to-date on hotel information and events to provide personalized recommendations
**Requirements**
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Ability to lift up to 25 pounds and stand for long periods
- High school diploma or equivalent required
**Why Work with Us**
We are committed to creating a workplace culture that values diversity, equity, and inclusion.
We offer a comprehensive benefits package, including competitive pay, health insurance, retirement savings plan, and opportunities for career growth and development.
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