Operational Services Executive

hace 7 días


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

Company Overview

Hewlett Packard, a leading technology company, offers innovative solutions and services to drive business growth.

Job Description

We are seeking an experienced Operational Services Executive to lead the development of product support and solution planning across the entire lifecycle. The successful candidate will be responsible for representing services on product core teams, providing service requirements into product development stages, and collaborating with regions worldwide regarding service and support planning.

This role requires strong business analysis skills, including identifying root causes and developing recommendations to drive business improvements. Additionally, the candidate will be responsible for revenue and margin contribution of one solution or related set of services.

Required Skills and Qualifications

The ideal candidate will have:

  • A proven track record in directly related business, typically 5+ years of experience.
  • A first-level university degree or equivalent work experience; an advanced degree is a plus.
  • Moderate knowledge of MPS and services industry, as well as general technical understanding of products.
  • Excellent problem detection and analysis skills, including root cause analysis.
  • Leadership skills to achieve results, with moderate planning, project management, and change management skills.
  • Excellent communication skills, with the ability to influence within the same team and level.
  • Advanced Excel skills.

Benefits

Hewlett Packard offers a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.

Others

The selected candidate will be part of a dynamic team that values innovation, collaboration, and customer satisfaction.



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