Knowledge Transfer Specialist
hace 1 día
About Us
Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada, is a market leader that thinks and acts like a start-up.
We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.
Our company culture is built on diversity, equity, and inclusion. We welcome people of all cultures, backgrounds, and experiences.
We are committed to creating a workplace where all Kyndryls can find and provide support and advice through our Kyndryl Inclusion Networks (KINs).
Your Role
This role involves experience with knowledge transfer, creation of documentation, and coordination of Help Desk knowledge for client support.
You will work closely with the support group to create and update new and existing documentation within the knowledge repository for Level 1 customer/technical support.
Responsibilities
- Known errors and error solutions;
- Recurring Incidents in cooperation with support groups and problem management;
- Creation of articles & Management of articles
- Enriching current articles;
- Tools supporting documentation;
- Processes; and classification and categorization of articles based on feedback provided by End Users, support group and any other End Users of the knowledge base.
-
Data Transfer Specialist
hace 9 horas
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Job Overview**We are seeking a skilled Data Transfer Specialist to join our operations team. As a key member of the team, you will be responsible for monitoring and managing all aspects of the Axway Secure Transport software within Experian Global File Transfer.This includes configuring file transfers in Axway Secure Transport to securely deliver files to...
-
Knowledge Services Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoJob RoleThe Content Management Specialist is a critical role within IBM's Knowledge Services team. This individual will be responsible for managing the day-to-day operations of our digital asset management process, including the receipt of nominated documents, cleansing guidelines, and collaboration with cross-functional teams.Key Responsibilities:Receive...
-
IT Systems Analyst
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoWelcome to Experian, where we are committed to creating a better tomorrow. As an IT Systems Analyst - File Transfer Expert, you will play a key role in ensuring the smooth operation of our file transfer processes. Your primary responsibilities will include managing the configuration of secure file transfer definitions in Axway Secure Transport to securely...
-
Sme/Trainer, Knowledge Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up.We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...
-
HR Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:Auxis is seeking a skilled HR Services Specialist to provide exceptional support to our global team. As an HR Services Specialist, you will play a crucial role in maintaining a polite, helpful, and professional manner always.Key Responsibilities:Provide superior customer service when responding to HR questions regarding payroll, policy,...
-
SSO Integration Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we are seeking an experienced Identity Access Management (IAM) professional to join our team as an SSO Integration Specialist. This role is crucial in ensuring the seamless integration of our applications and systems, providing secure access to authorized personnel.Key Responsibilities:Support operations and configurations of multiple Okta...
-
Enterprise Software Specialist
hace 1 día
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the JobWe are looking for a talented Enterprise Software Specialist to join our team. As an Enterprise Software Specialist, you will be responsible for providing expert technical support assistance to our clients using Problem Determination (PD) and Problem Source Identification (PSI) skills. You will work closely with our engineering team to determine...
-
Senior Hardware Installation Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completoJob OverviewAs a Senior Hardware Installation Specialist at Infotree Global Solutions, you will play a crucial role in validating server hardware functionality, installing and removing components at a technical level. This involves working with various hardware elements such as motherboards, hard drives, memory, CPU, and power supplies. Your expertise will...
-
Business Systems Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo**About Us:**At Infotree Global Solutions, we pride ourselves on delivering exceptional supply chain solutions to our clients. Our team of experts has extensive experience in SAP SCM, SAP MM, and SAP PP, and we work closely with clients to understand their unique needs.**Job Summary:**We are seeking an experienced Business Systems Analyst to join our team....
-
Project Manager Technology Specialist
hace 9 horas
San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completoAt Sysco Costa Rica, we're seeking a seasoned Project Manager Technology Specialist to lead the delivery of technology-focused projects. As a key member of our team, you'll be responsible for managing the scope, schedule, budget, and quality of individual contributor and supervisor projects.This role requires a deep understanding of project management...
-
IT Transition Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout UsAt Experian, we empower consumers and our clients to manage their data with confidence. As the world's leading global information services company, we help individuals take financial control, businesses make smarter decisions, lenders lend more responsibly, and organizations prevent identity fraud and crime.Job OverviewWe are seeking a skilled IT...
-
Global Network Infrastructure Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoKey ResponsibilitiesProduce Network Design Documents which conform to corporate standards and craft detailed Build Packages including configurations, implementation plans, and test plans.Manage and implement the deployment of solutions onto the corporate data network using these Build Packages.Represent and deliver the network element of multi-discipline...
-
Manufacturing Improvement Specialist
hace 5 horas
San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Role Overview:**In this internship, you will have the opportunity to contribute to the development and improvement of manufacturing processes at Boston Scientific Corporation.As a Process Development Engineer Intern, you will be responsible for assessing process capabilities, prioritizing opportunities for improvement, and applying technical knowledge to...
-
Human Resources Coordinator
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoOverview:Auxis is a leading provider of HR services, and we are seeking a highly skilled HR Services Specialist to join our team.About the Role:This is a critical role that requires a high level of professionalism, discretion, and expertise in HR services. As an HR Services Specialist, you will be responsible for providing exceptional support to our global...
-
Auxis HR Support
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Description:Auxis is seeking an experienced HR Services Specialist to join our team. As an HR Services Specialist, you will be responsible for providing exceptional support to our global team, including providing customer service, assisting with HR inquiries, and escalating complex issues to leadership.About the Job:This is a critical role that requires...
-
Cloud Infrastructure Administrator
hace 5 horas
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Job Description**We are looking for a highly skilled Cloud Infrastructure Administrator to join our team. The successful candidate will be responsible for administering and managing all aspects of the Axway Secure Transport software within Experian Global File Transfer.You will configure secure file transfers in Axway Secure Transport to securely deliver...
-
It Support Specialist
hace 4 días
San Francisco, Heredia, Costa Rica First Factory A tiempo completoFirst Factory is looking for a highly capable IT Support Specialist to provide technical assistance to our staff and assist the company in maturing our security protocols.To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.As First Factory's IT Support...
-
Background Screening Specialist
hace 1 día
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob DescriptionThe Background Screening Specialist is an entry-level position responsible for providing operations support services to execute and monitor new hire and existing employee background screening requirements in accordance with the Global HRCC Background Screening Control Program.Key ResponsibilitiesSupport multiple geographically dispersed...
-
File Management Engineer
hace 47 minutos
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Job Title:** File Management EngineerWe are seeking a skilled File Management Engineer to join our team. The successful candidate will be responsible for managing and administering all aspects of the Axway Secure Transport software within Experian Global File Transfer.You will configure file transfers in Axway Secure Transport to securely deliver files to...
-
IT Project Specialist
hace 47 minutos
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoIT Project Specialist Job Description: Sgf Global in Heredia, Costa Rica, is seeking a highly skilled IT Project Specialist to join our team. The successful candidate will be responsible for designing, implementing, and maintaining various IT projects and systems.Responsibilities:Design and implement IT solutionsMaintain existing IT systems and...