Business Applications Expert

hace 4 días


San José, San José, Costa Rica Microsoft A tiempo completo

Our mission at Microsoft is to help our customers digitally transform their businesses and create engaging customer experiences. As a Business Applications Sales Executive, you will play a key role in leading this transformation by engaging with C-Suite executives and Business Decision Makers from top customers.

Key Responsibilities:
  • Sales Execution:
    • Develop and execute sales strategies that align with customer industry needs and turn them into successful deals.
    • Collaborate with partners and services to initiate conversations on digital transformation opportunities.
    • Create engaging content and events to showcase digital transformation possibilities through seminars, workshops, webinars, and direct engagement.
    • Discover new business opportunities with team members, drive incremental revenue growth, and track and qualify new opportunities with account teams, partners, or services.
    • Build a robust pipeline by collaborating with other teams and services, and interface with customers to build lasting relationships via social selling.
    • Apply Microsoft's sales process (MSP) to determine opportunity quality and proceed accordingly.
  • Scaling and Collaboration:
    • Cross-sell and up-sell with One Commercial Partner (OCP) and a network of partners to expand business opportunities.
    • Identify new partners by researching and discussing customer scenarios, develop joint proposals, and contribute to developing partner strategies to address gaps in capabilities.
    • Orchestrate relationships with internal stakeholders and partners using the MSFT organization.
  • Technical Expertise:
    • Lead conversations and set up events within Microsoft, mentor others, and develop strategies for best practice sharing across subsidiaries.
    • Contribute ideas that can be instituted across Microsoft, collaborate with global black belts to analyze competitor products, and implement strategies to position Microsoft against competitors.
    • Evaluate opportunities and make recommendations on pursuit or withdrawal, providing analysis of the competitive landscape in supported solution areas.
  • Sales Excellence:
    • Collaborate with partners and resources, leveraging customer insights or industry knowledge to drive business success.
    • Contribute to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
    • Review feedback reports and coach others on ensuring customer/partner satisfaction, decreasing dissatisfaction, and establishing recovery action plans to improve clients' overall experience.

This role requires strong leadership, collaboration, and technical expertise skills. If you're passionate about driving business transformation and empowering customer success, we encourage you to apply.


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