Citi Operations Support Senior Manager

hace 2 semanas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

**Job Overview**

The Ops Sup Sr. Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team.

Key Responsibilities:

  • Manage professional teams and departments through delegation of tasks and responsibilities
  • Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as maintain appropriate staffing requirements
  • Monitor the team's quality and efficiency of end results and manage all training and development needs of assigned personnel
  • Create and develop budgets, policies, and short-term resource planning
  • Manage occasionally complex and varied issues with significant departmental impact

Qualifications:

  • English proficiency (advanced)
  • Bachelor's degree in any field
  • At least 3 years of experience in management roles
  • Previous experience in system implementation and production support
  • Proficiency in MS Office
  • Proven organization and time management skills
  • Clear and concise written and verbal communication skills


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