Workday System Specialist
hace 2 semanas
We're bold and inventive, revealing astonishing things like no one else can.
A world of wonder awaits you in our Global Business Services team in San Jose, Costa Rica.
We deliver high-quality multi-functional services, provide functional expertise, and ensure continuous improvement of our process portfolio.
The Workday Support Specialist plays a key role in our Workday Support team, working on incidents, service requests, and process improvements.
Main Responsibilities- Day-to-day ticket resolution as a part of Workday support serving globally.
- Regular contact with Workday key users across the globe to resolve Workday related queries.
- Troubleshoot issues and coordinate issue resolution with operations teams, ensuring escalation if applicable.
About You
We are looking for a talented professional with at least 3 years of experience in Workday, preferably in core HCM and other functional areas such as Recruiting, Security, Talent, Time & Absence Management, and Reporting.
Key Requirements:
- Excellent understanding of HR Processes.
- Experience in understanding configuration of the system (e.g. analyze business processes or EIB) is a must.
- Experience with Reporting. Knowledge of calculated fields is preferable.
- Service orientation and service partnership attitude.
- Strong IT and systems affinity and enjoying working with IT systems.
- Continuous improvement mindset combined with a solution-oriented work approach.
- Flexible and agile personality with strong coordinative and organizational skills.
Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship.
Founded in 1895 in Austria, the company designs, manufactures, and sells the world's highest quality crystal, genuine gemstones, Swarovski Created Diamonds, and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.
Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship.
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