Technical Specialist Lead
hace 14 horas
At Autodesk, we're seeking a skilled Technical Specialist to join our License Compliance Analytics team. As a key member of the North America LC Sales team, you will play a vital role in detecting and addressing incompliant usage of our software.
Responsibilities- Conduct remote meetings with clients to obtain license usage information (Network Report Logs)
- Take inbound calls from customers who need technical assistance in completing the license usage and deployment inventory
- Support Autodesk customers to deploy and troubleshoot our scanning tool ScanWin as well as troubleshooting PowerShell scripts and other queries
- Assist with creating group policies and their rollout
- In some circumstances, assist customers to execute manual data collection
- Evaluate completeness of inventory data and ensure its preparation for analysis by Autodesk
- Minimum 3 years of relevant professional experience
- Proven experience with technologies such as PowerShell Scripts, Active Directory, Group Policies, DNS/DHCP & Network Configuration, MS Excel, Microsoft Operating Systems, and Experience providing Desktop/Server Support
- Good communication skills (both written and verbal) and very good IT skills including various Asset Management Tools
- Language proficiency in English and Portuguese
Estimated salary range: $80,000 - $110,000 per annum, depending on location and experience.
About UsAutodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
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