Financial Crime Prevention Expert

hace 1 semana


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

**About the Role:**

This role is part of the Business-to-Consumer Fraud team and reports directly to the Fraud Prevention Manager. The successful candidate will be responsible for identifying and preventing fraud trends that may affect our operations.

**Responsibilities and Qualifications:**

  • Subject matter expert of US and Canada stores.
  • Identify and prevent fraud trends.
  • Solve customer needs and escalate issues.
  • Communicate with customers and business partners.
  • Participate in internal projects and take measured risks.
  • Follow daily strategy and processes.
  • Provide weekend support.

**Required Skills and Qualifications:**

  • Mastery of English language 90%.
  • Excellent communication and analytical skills.
  • Capable of reporting and analyzing in Excel and Power Point.
  • Intermediate - Advanced Excel skills.
  • Self-starter and quality driven.
  • Interest in accomplishing goals and exceeding expectations.
  • Minimum of 2-year experience in Transnational Company.
  • Previous fraud prevention experience is required.
  • Desirable knowledge in Chargebacks and Payment Fraud.


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