Financial Services Operations Specialist

hace 16 horas


San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

Company Overview

Bosch Group is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology.

Job Summary

The Card Services Analyst plays a crucial role in cardholder services, including internal credit union support, credit management, relationship management with cardholders, vendors, risk and fraud management. This position requires strong analytical and problem-solving skills, as well as excellent communication and teamwork abilities.

Key Responsibilities:

  • Completing daily tasks, which may include regular phone calls, data load, ACH & Wires Payments, airline refunds, Visa Waiver Insurance Form, suspect audit, triage back up, credit limit increase, account change request, credit card declines, card terminations, Pcard audit doc submission notification, Pcard audit scope definition, Pcard audit work load distribution, WorkOn creation distribution, WorkOn creation, Pcard documentation Audit, and work in a team environment.
  • Participating in continuous improvement processes (CIP) and proposing innovation ideas within the AP-Area.
  • Supporting the migration process and identifying issues on a timely manner to provide visibility to the management team when something is going to affect negatively the operation.
  • Participating in status meetings, both internally and with clients, and attending and/or contributing on trainings (internal).

Requirements

  • Advanced student in accounting or a related field (Accounting, Business Administration, Economics).
  • Strong computer skills including MS Office (Excel) and Adobe Reader.
  • Experience with ERP Systems (Oracle, JD Edwards, SAP, etc.).
  • Minimum of 2-3 years in accounts payable role, or accounting experience with previous experience in continuous improvement.
  • English level: B2+


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