Digital Content Specialist

hace 7 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

About 3M

At 3M, we apply science and innovation to make a real impact in every life around the world. We are seeking a skilled Website Editor to join our Global Digital Compliance team.

The successful candidate will have excellent English language skills, both verbal and written, and experience working within a Scrum agile or similar framework. They will be responsible for updating text and images, adding new authoring templates, hiding/unhiding design patterns, and linking and link updates. The ideal candidate will have a strong focus on delivering quality work, be able to manage many concurrent activities, and self-organize and prioritize daily work.

About the Role

This role requires a high level of proficiency in HTML and CSS, as well as experience working with digital content production. Knowledge of enterprise-level Content Management Systems (CMS) is an advantage. The Website Editor will work closely with global, virtual, and multi-functional teams to ensure operational excellence and a spirit of continuous improvement.

Responsibilities

  • Update the text and images in AT/CT (authoring/configuration templates)
  • Add new authoring templates from the front end
  • Hiding/unhiding design patterns
  • Linking and link updates
  • Update the page configuration with Meta descriptions
  • Hide/unhide page titles
  • Edit existing content
  • Global side navigation, footer and SSN
  • Run automated or manual quality tools and fix compliance defects where possible
  • Escalate technical defects to relevant stakeholders
  • Perform testing following given test protocols before delivering the web content
  • Ensure all relevant development policies, standards and processes are followed end to end
  • Post-launch, work on website Maintenance requests and ensure tickets are completed within the SLAs
  • Participate in all relevant scrum agile event meetings, including Sprint planning, Sprint Review, Daily stand up, Sprint Retro meetings
  • Provide project updates and contribute to team solutions activities
  • Review and update documentation as needed
  • Complete all required compliance courses and mandatory training
  • Contribute to and accurately maintain project documentation, as necessary
  • Pro-active attitude to raise process / technical improvements that will support business and team satisfaction adding better productivity, improve time-to-web and add quality to the web experience
  • Perform root cause analysis if needed for defects and provide feedback to relevant stakeholders to mitigate recurrence

Qualifications

  • Post-secondary (college, university) or 2+ years of equivalent experience
  • 2+ Years of relevant editing experience
  • Excellent English language skills, both verbal and written B2+
  • 2+ years of experience working within a Scrum agile or similar framework, with ability to adapt to rapidly changing business demands
  • Basic knowledge of HTML and CSS
  • Understanding of website compliance and accessibility
  • Bilingual/trilingual (French/English/Spanish) an asset
  • A fast learner, able to rapidly gain understanding of new or changing compliance policies
  • An eye for detail with a strong focus on delivering quality work
  • Ability to manage many concurrent activities and to self-organize and prioritize daily work
  • Experience working with digital content production would be valuable
  • Knowledge of enterprise-level Content Management Systems (CMS) would be an advantage


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