Client Care Representative

hace 2 semanas


San José, San José, Costa Rica Clinicgrower A tiempo completo

About ClinicGrower

ClinicGrower is a pioneering digital marketing agency focused on connecting medical and dental practices with new patients. We deliver innovative solutions to help these businesses thrive.

We are seeking an experienced Client Care Representative to join our full-time team.

The successful candidate will possess excellent communication skills, be proactive, and have a strong grasp of effective communication strategies.

Duties:

  • Update daily call tracking reports
  • Accurately identify prospects, determine eligibility, and schedule appointments
  • Collect and enter demographic information into the Electronic Health Record (EHR)
  • Communicate effectively with managers and cross-departmentally

Qualifications:

  • Proven experience in appointment booking, executive assistance, or similar roles
  • Excellent communication and problem-solving skills
  • Experience with office management systems, EHRs, and Google products
  • Able to think proactively and prioritize tasks

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