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Senior AML/KYC Program Manager

hace 3 semanas


San Francisco, Heredia, Costa Rica Citi A tiempo completo
Job Summary

The Senior AML/KYC Program Manager is responsible for leading a team of professionals in providing Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services.

This role requires strong leadership skills to develop and manage a dedicated internal KYC program at Citi, ensuring compliance with local regulations and the company's standards.

Main Responsibilities:

  • Provide people management and development responsibilities
  • Liaise with Compliance department and senior management within business units supported
  • Oversee new client onboarding and implement process enhancements to improve client onboarding experience
  • Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
  • Monitor account refresh activity daily to ensure regulatory/document requirements are met
  • Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
  • Maintain 'Book of Work' for new system releases and enhancements to existing infrastructure
  • Advise a KYC a Compliance and Controls team (10+ employees)
  • Complete KYC records with accurate client information and documentation in a timely manner
  • Ensure information and documentation complies with local regulation and Citi standards
  • Update KYC forms and client profiles according to policy requirements
  • Follow up with clients to ensure information is received on time
  • Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
  • Has the ability to operate with a limited level of direct supervision.