Customer Experience Representative

hace 2 días


San José, San José, Costa Rica Wns Global Services A tiempo completo

Welcome to WNS Global Services

We are a global BPM leader that provides business value to 400+ clients worldwide. Our expertise spans key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail, and Consumer Packaged Goods.

Our Mission

We enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand their business and create impactful solutions that drive agility and excellence into their business processes.

The Job Description

The Customer Support Specialist will be responsible for answering and processing all inbound calls to the Service Desk, making outbound calls in connection with problem resolution, and providing extended support on identified technologies and products.

Qualifications

  • C-HS Graduate or Equivalent
  • Language skills: French, Spanish, and English


  • San José, San José, Costa Rica Imagineer Customer Experience A tiempo completo

    Resumen De La Oferta LaboralSe busca un profesional experimentado para ocupar el cargo de consultor senior de marketing dentro del equipo de Imagineer Customer Experience. En este puesto, el candidato seleccionado estará a cargo de desarrollar relaciones con clientes y empresas clave, así como de diseñar e implementar estrategias de marketing efectivas...

  • Ejecutivo De Ventas

    hace 3 semanas


    San José, San José, Costa Rica Imagineer Customer Experience A tiempo completo

    Oportunidad de crecimiento para ejecutivos de venta:El equipo de consultores de Imagineer Customer Experience es un grupo de personas altamente motivadas que son analíticas, estrategas, versátiles y motivadas por resultados.El equipo de consultoría está orientado a objetivos de venta, crecimiento de mercado y estrategias de penetración en las...


  • San José, San José, Costa Rica Imagineer Customer Experience A tiempo completo

    Descripción Del PuestoOportunidad de crecimiento para ejecutivos de venta:El equipo de consultores de Imagineer Customer Experience es un grupo de personas altamente motivadas que son analíticas, estrategas y versátiles. El equipo de consultoría está orientado a objetivos de venta y crecimiento de mercado.Responsabilidades Y RequisitosDesarrollar la...


  • San José, San José, Costa Rica Clearsource A tiempo completo

    Why ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...


  • San José, San José, Costa Rica Micro Focus A tiempo completo

    Job Summary: We are seeking a highly experienced Customer Experience Management Director to join our team. As a leader in the field of customer experience, you will be responsible for developing and implementing effective strategies to improve customer satisfaction and retention. You will manage the technical/service relationship between the company and...


  • San José, San José, Costa Rica Jll A tiempo completo

    Our VisionJLL is committed to shaping the future of real estate for a better world. We achieve this by using advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, people, and communities.We have a global presence, with operations in over 80 countries and a workforce of over 91,000...


  • San José, San José, Costa Rica Oocl Usa Inc A tiempo completo

    **Customer Service Representative - Escazu, Costa Rica.**The International Customer Service Representative is accountable for supply chain management of North America based customers.As the international service representative, you will provide day-to-day back office support for all North American operations.You will ensure global first-class customer...


  • San José, San José, Costa Rica Infotree Global A tiempo completo

    We are hiringCustomer Service RepresentativeWhat do you need?- High School or **9th grade completed**:- At least **8 months of experience **in the call center industry- **Advanced English Level**:- Ability to **work on site **in Santa Ana- Schedule Tuesday to Saturday from 7**:00 am to 4:00 pm****Salary**: ¢500,000.00 - ¢600,000.00 per month**Education**:-...


  • San José, San José, Costa Rica Talent2Win A tiempo completo

    **customer service representative**:**Talent2Win**San JoséSan Joséexperiência0 añosTelecomunicacionesindefinidojornada completasalariono especificadopublicadohace 3 horasBUSCAMOS TALENTO COMO TÚEmpleocostarica #OportunidadEmpleoSi tienes bachillerato comprobable y Nível de inglés (avanzado) esta es tu oportunidad.Ingresa al mundo de Customer Service...


  • San José, San José, Costa Rica Stt Group A tiempo completo

    **Descripción del puesto**:We are hiring a customer service representative to support law firms in the USA.As part of your duties you will receive inbound and outbound calls from clients, completingall paperwork and entering data requested,**Requisitos**:**Requirements**:1.High school diploma, general education degree, or equivalent.2.Ability to handle...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    As a Technical Support Specialist at Smartsheet, you will be the face of our company's support team, driving positive customer interactions and ensuring seamless resolution of customer inquiries.Key responsibilities include delivering high-quality support via phone, webforms, and email, collaborating with cross-functional teams, and contributing to process...


  • San José, San José, Costa Rica Support Services Group - Cr A tiempo completo

    At Support Services Group, we are seeking highly skilled Customer Service Representatives to join our team in San Jose, Costa Rica.This role involves actively engaging with current and prospective customers to provide support and sell solicited products and services.Key Responsibilities:Manage outbound and inbound customer communications.Comply with company...


  • San José, San José, Costa Rica American Airlines A tiempo completo

    **Company Overview:**American Airlines is a leading global airline with a rich history of providing exceptional service to its customers. With a commitment to excellence, we strive to make every journey memorable and enjoyable.We are currently seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you...


  • San José, San José, Costa Rica Citi A tiempo completo

    Job SummaryThe Customer Service Representative will serve as the first point of contact for Citi clients, providing a positive first impression through friendly and efficient customer service. This role is responsible for completing basic and advanced Teller transactions, identifying referral opportunities for new products and services, educating clients on...


  • San José, San José, Costa Rica Stt Group A tiempo completo

    Responsibilities:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactivecommunication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer...


  • San José, San José, Costa Rica Infotree Global Solutions A tiempo completo

    Nos encontramos en búsqueda de un Customer Service Representative, para uno de nuestros clientes en la zona de Santa Ana, posición 100% presencial.**Requisitos**:- Bachillerato en Educación Media concluido.- Experiência previa de al menos 1 año en Call Center.- Inglés avanzado.Tipo de puesto: Tiempo completoSalario: ¢500,000.00 - ¢600,000.00 al...


  • San José, San José, Costa Rica Hashicorp A tiempo completo

    **Job Description**We are seeking a skilled Order Management Specialist to join our team at HashiCorp. As a critical member of our operations team, you will be responsible for ensuring seamless order processing and delivering exceptional customer experiences.Key Responsibilities:Maintaining effective communication with cross-functional teams, including Deals...


  • San José, San José, Costa Rica Imagineer Customer Experience A tiempo completo

    Habilidad Para El CargoSe requiere un perfil de alto impacto, con experiencia demostrada en la gestión de cuentas y estrategias de marketing. El ideal es que tenga conocimientos en análisis de datos y habilidades para comunicarse de manera efectiva con diferentes audiencias.Características EsencialesHabilidad para trabajar en equipo y establecer...


  • San José, San José, Costa Rica Infotree Global Solutions A tiempo completo

    Job DescriptionWe are seeking a highly motivated and customer-focused English Customer Service Representative to join our team at Infotree Global Solutions.As a Site-Based Customer Support Specialist, you will be responsible for providing exceptional service to clients in English, ensuring that their needs are met and exceeded. You will work in a fast-paced...


  • San José, San José, Costa Rica Support Services Group A tiempo completo

    About the RoleWe're seeking a highly skilled and motivated Customer Retention Representative to join our team at Support Services Group. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through proactive issue resolution, empathetic communication, and effective relationship-building.Key...