Hospitality Host

hace 22 horas

San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

**Job Overview**

We are seeking a skilled Bar Service Professional to join our team at Marriott Worldwide.

As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their experience is nothing short of extraordinary.

The ideal candidate will possess excellent communication skills, a passion for delivering outstanding customer service, and the ability to work well under pressure in a fast-paced environment.

Main Responsibilities:

  • Prepare drink orders for guests according to specified recipes using measuring systems.
  • Issue, open, and serve wine/champagne bottles.
  • Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
  • Prepare fresh garnishes for drinks.
  • Stock ice, glassware, and paper supplies.
  • Transport supplies to bar set-up area.
  • Wash soiled glassware.
  • Remove soiled wares from bar top and tables and place in designated area.
  • Anticipate and communicate replenishment needs.
  • Process all payment methods.
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas.
  • Complete closing duties.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

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