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Job Description
The Senior Manager of Global Payment Solutions will lead the operations of the travel management teams, in coordination with the Corporate Services function. This role has full leadership responsibilities and reports directly to the global Head of Travel.
Key Responsibilities
- Provide strategic leadership and direction for projects related to Global Travel, Corporate Card, and Vehicle Program globally
- Manage several related projects improving performance, reducing redundancy and cost, and streamlining operations
- Develop detailed documentation to aid in the development and refinement of new processes
- Qualify and quantify savings, including quality and efficiency gains, to assist in prioritization of projects
- Serve as frontline support in troubleshooting process and systems issues post-launch
- Work closely with the Global Corporate Card Program Head and Regional Managers as well as Citi Commercial Cards Corporate Account Support Managers (CAS)
Requirements
- 6-10 years of experience in program management or product development
- Advanced English level
- Experience with complex process improvement and re-engineering initiatives
- Ability to manage multiple projects and deadlines
- Ability to lead a diverse cross-functional team
