Brand Manager Innovator

hace 1 día


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

About the Role:

We are seeking a skilled Brand Manager to join our team at Amzn Support Srvcs Costa Rica. As a key member of our organization, you will be responsible for leading a team of program managers and driving process improvements to enhance the brand owner experience.

The ideal candidate will have a proven track record of managing complex cross-functional programs, developing creative methods for process improvement, and analyzing data to drive results. They will also possess excellent communication and leadership skills, with the ability to influence without authority and remove blockers for their team.

A Day in the Life:

As a Brand Manager, you will spend your days collaborating with cross-functional teams to prioritize initiatives, using data and anecdotes to drive improvements, and continuously learning about related programs within the organization.

Key Responsibilities:

  • Manage small/medium sized team of program managers domestically and internationally
  • Develop creative methods and process for improving core metrics based on process improvement findings
  • Identify trends to influence and drive improvements to existing processes
  • Provide support for the most complex engagements
  • Accelerate customer adoption of new program features
  • Create & articulate compelling value propositions around brand services

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