Cybersecurity Solutions Expert
hace 17 horas
About Us
SentinelOne is a leading cybersecurity company that provides an XDR platform to prevent, detect, and respond to threats in real-time. Our Singularity XDR platform ingests data and leverages AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into their network at machine speed to defeat every attack throughout the threat lifecycle.
We are a values-driven team that fosters a collaborative and unified global culture. Our pillars include trust, accountability, relentlessness, ingenuity, and OneSentinel. We're looking for technical experts with great relationship skills to assist customers with implementation and advisory services around SentinelOne's solutions.
What You'll Do
- Deliver implementation, enablement, and advisory services for SentinelOne products and technologies in a structured support model.
- Work with customers as a trusted advisor, guiding them on ongoing security best practices, platform management, and product usage.
- Continuously improve methodologies, deliverables, and processes to create an unparalleled customer experience.
- Support customers by creating and fostering an engaging digital experience in our Community.
- Present recurring webinars on technical topics to existing community customers.
Requirements
- Possess a customer-centric approach, enjoy working with customers, and establishing strong relationships and managing expectations with great results.
- Comfortable presenting on security topics to groups of customers and supporting them with issues and concerns.
- 2-4 years prior experience in a field services role (professional services, pre-sales, etc.).
- Strong knowledge of security technologies, architecture, and operations and experience in advising customers on best practices.
- Knowledge of threat handling, incident response, and SOC operations.
- Knowledge of current malware and attack techniques.
- Proficient in Windows, MacOS, and Linux operating systems.
- Knowledge of IT operations and deployment tools and methodologies.
- Experience with host-based (endpoint agent) security solutions is preferred.
- Training and enablement services delivery experience.
- Experience with deployment tools such as Intune, SCCM, Jamf, Ansible.
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