Senior Data Management Specialist
hace 3 días
Company Overview
At Experian, we unlock the power of data to create more opportunities for consumers, businesses, and society. As a global information services company, our mission is to make smarter decisions, identify consumers, and market to prospects with confidence.
About the Role
A Data Management Client Services Specialist senior plays a vital role in researching data issues for Experian's Consumer View database. This position works closely with internal and external customers to communicate research results and ensure client needs are met.
Key Responsibilities:
- Research data-related issues from Experian's ConsumerView database
- Document issues for tracking purposes to determine if a global file problem exists
- Initiate corrective action to the appropriate department
- Communicate research results effectively to internal or external customers
- Document consumer inquiries and respond verbally or in writing as required
Requirements
To succeed in this role, you will need:
- Bachelor's degree or equivalent experience required
- 1-2 years related experience in a customer service environment
We Offer
Experian provides a comprehensive benefits package, including medical, life, and dental insurance, an International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
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