Financial Analyst

hace 1 semana

San José, San José, Costa Rica Lonza A tiempo completo

Lonza is a global leader in life sciences operating across three continents. We believe that our greatest scientific solution is talented people working together to devise ideas that improve businesses and help people.

The Financial Analyst - Credit Management will be responsible for managing a portfolio of assigned accounts, responding to correspondence, and making telephone contacts to ensure timely invoice payment, follow-up, and account resolution.

Key responsibilities include:

  • Developing and implementing a collection strategy to track all accounts properly and obtain promises to pay;
  • Organizing and prioritizing customer calls regularly to maximize collections on the largest customers/invoices based on established KPIs and SLAs;
  • Jointly interacting with the commercial area to achieve organizational targets;
  • Addressing and following up disputes in a timely manner with the respective area;
  • Maintaining relevant systems, collection calls, and invoice logs with status updates, follow-up details, promises to pay, and/or any other relevant information related to the collection effort;
  • Working disputes, investigating, and initiating queries with customers to resolve unpaid balances based on established KPIs and SLAs;
  • Obtaining invoices from customers and uploading them into their web portals, along with quality checks.

The ideal candidate will have:

  • Advanced English level (spoken and written);
  • Technical High School degree in Accounting or an advanced Bachelor's degree or equivalent in Accounting, Business, or a related field;
  • At least 1 year of experience in an Accounts Receivable Collections position in a Shared Service Center, proven ability to negotiate with sales/customers, data analysis of credit reports, and order management processes;
  • Highly preferred ERP (SAP) and intermediate Excel skills (including VLOOKUP's and pivot tables).

We strive to create an inclusive and dynamic work environment where talented individuals can thrive and contribute to our mission of improving lives globally.

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