Knowledge Base Administrator
hace 2 semanas
Job Overview
Auxis is seeking a Knowledge Base Specialist to join our team. This role involves capturing, updating, and formatting process documentation for the knowledge base.
Main Responsibilities
- Capturing, updating, and formatting process documentation for the knowledge base.
- Administering and uploading HR policy updates based on direction from the Associate Relations team.
- Ensuring knowledge base structure and guidelines are being adhered to.
- Synthesizing information assets for associate education, communication, and other training initiatives.
Requirements
- Bachelor's degree in business or a related field.
- 2 years of experience managing data, content, or business processes.
- 2 years of experience managing Knowledge base articles in ServiceNow.
- English proficiency level C1+
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