Senior ServiceNow Solutions Architect

hace 2 días


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

Job Summary

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We are seeking a highly skilled ServiceNow Developer to join our team at Thermo Fisher Scientific. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our ServiceNow platform.

About the Role

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This is an exciting opportunity to work on end-to-end implementation projects on the ServiceNow platform, leveraging your technical abilities and thorough understanding of ServiceNow capabilities. You will collaborate with our platform and project management teams to ensure improvements are delivered completely, accurately, and timely.

Key Responsibilities

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  • Capture and analyze business requirements, documenting technical solutions that meet customer needs">
  • Research new functionality and recommend solutions that deliver customer value, driving innovation in our ServiceNow platform">
  • Plan, implement, control, and close all technical tasks related to configuration and implementation of ServiceNow aspects">
  • Mentor junior resources and contractors to address potential technical gaps, promoting knowledge sharing and growth within the team">
  • Effectively manage multiple projects concurrently, maintaining high attention to detail and adapting to change as needed">
  • Collaborate with cross-functional teams to ensure successful project outcomes and improve overall team performance">
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Requirements

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To be successful in this role, you should have:

- 1-3 years of experience in implementing Service Catalog, Incident Management, Knowledge Management, Configuration & Asset Management, Change and Release Management

- Experience with Business Rules, Script Includes, and UI Actions

- Strong knowledge of Agile framework and ability to work effectively in a fast-paced environment

- Excellent presentation, verbal, and written communication skills

- Ability to work independently and collaboratively as part of a team

- Adaptability to change and a positive attitude towards challenges

What We Offer

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We offer a dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.

Join Our Team

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At Thermo Fisher Scientific, we are committed to attracting and retaining top talent. If you are passionate about delivering exceptional results and working in a collaborative environment, we encourage you to apply for this exciting opportunity.



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