Third-Party Risk Management Specialist
hace 2 meses
The BAO Support Analyst will be responsible for executing third-party risk management activities on behalf of the BAOs/TPOs with daily tasks processing; ensuring that all items are handled in a controlled and compliant manner according to all internal policies and procedures, and external rules and regulations in support of the Citi's Third Party Management Program.
Key Responsibilities:
- Perform pre-contract due diligence and post-contract ongoing monitoring activities based on specific third-party risk profile, country, and/or business requirements in compliance with Third Party Management requirements and any other alternate framework requirements.
- Provide expert guidance and support on key controls, standard processes, operating procedures, and promote best practices.
- Facilitate and coordinate with Subject Matter Experts (SMEs) in areas such as Data Privacy, Export Licensing, and Continuity of Business (COB) to complete required due diligence activities.
- Ensure timely completion and updates to third-party related risk information based on required frequency; track outstanding items for follow-up.
- Ensure that queries and requests are processed within Service Level Agreement (SLA) to maintain customer satisfaction.
- Engage with Third Party Officers (TPOs) as well as Sector and Regional Risk teams as necessary.
Requirements:
- Advanced English level.
- Excellent communication skills and fluent in English (both written and verbal).
- Bachelor university degree in progress.
- Minimum 1 year of working experience related to Operations - Stakeholder Management.
- Intermediate command of MS Suite.
- Fluent written and spoken English and experience in operating in business English in a corporate role.
- Strong organizational skill with proven ability to successfully manage multiple priorities.
- Detail-oriented, with strong problem-solving and analytical skills.
- Strong customer service orientation and conflict resolution skills.
- Ability to influence and drive results across a diverse team of stakeholders.
Main Citi Leadership Standards for this position:
- Drives value for clients.
- Works as a partner.
- Lives our values.
- Delivers Results.
Additional Job Description:
Bachelor's/University degree or equivalent experience.
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