Senior Data Analyst

hace 2 semanas


San Francisco, Heredia, Costa Rica Uber A tiempo completo

About the Role

We are seeking a detail-oriented and analytical individual to join our Custom Risk Investigations team at Uber. The Regional Operations Coordinator will work under the Payments, Risk & Identity LatAm Ops team responsible for monitoring, analyzing data, conducting root cause investigations, and suggesting proactive measures to mitigate fraud trends.

This data-driven role requires an individual who can focus on details but also has the big picture in mind. We value the ability to think critically and suggest appropriate action based on available evidence.

Key Responsibilities

  • Analytics: Analysis of databases using SQL to review earner, spender, and merchant metrics to detect fraud and ensure high-quality experiences in the Uber ecosystem.
  • Actionable Insights: Generate insights to reduce financial fraud, chargebacks, cash arrears, refunds, and appeasements.
  • Root Cause Investigations: Understand how fraudsters exploited loopholes and explore solutions from products or operations.

Basic Qualifications

  • Expert in writing SQL queries for large data interpretation.
  • Technical experience in working with spreadsheets, SQL interfaces, and graph and pivot table creation.
  • Proficiency in clearly communicating verbally and written in English.

Preferred Qualifications

  • Problem-solving: Solve medium-complexity problems using logic, common sense, and data.
  • 1-3 years of high-performing work experience in Risk, Fraud, Safety, Banking, Online Retailers, Fintech.
  • Quantitative data analysis and deep actionable insights experience.

Salary Estimate

The estimated salary for this role is around $120,000-$150,000 per year, depending on location and experience.



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