Data Insights Analyst

hace 2 semanas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

**About the Role**

Citi, a leading global bank, seeks a highly skilled Data Insights Analyst to join its Business KYC team. In this role, you will play a critical part in ensuring timely completion of Know Your Customer (KYC) records.

The successful candidate will design, develop, and implement standardized self-service reporting solutions using Microsoft Excel and Access. You will provide ad-hoc metrics to the BSU community, build automated analytical tools, lead process re-engineering activities, analyze end-to-end cycle times, identify wastage, and enhance dashboards.

Key Responsibilities:

  • Design moderately complex reports to satisfy business requirements using Microsoft Excel and Access.
  • Reconcile global data between multiple datasets.
  • Translate raw data into easy-to-read formats for decision-makers and non-technical viewers using Microsoft Excel and PowerPoint.
  • Use broad discretion to develop solutions for business reporting issues.
  • Influence decisions through advice, counsel, and facilitating services using reports or customized views.
  • Perform complex data analysis in various datasets and ensure data quality controls are in place.
  • Eliminate waste and non-value-added activities by leading process automation efforts.

Requirements:

  • 5-10 years of experience in data analytics or data management.
  • Bachelor's degree in computer science, systems engineering, industrial engineering, mathematics, statistics, or similar fields.
  • Strong communication and diplomacy skills.
  • 90% English proficiency required.
  • Extensive knowledge of Microsoft Excel, Microsoft Access, and SharePoint.
  • Experience with process automation solutions via scripting languages (VBA).
  • Ability to analyze, reconcile, manipulate, and reformat large data sets to ensure accuracy and completeness.
  • Methodical approach to complex tasks with clear focus on tangible outcomes and objectives.
  • Ability to manage multiple tasks and complex workloads.

What We Offer:

  • A competitive salary of approximately $120,000 per year, commensurate with experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous 401(k) matching program.
  • Ongoing training and professional development opportunities.
  • A collaborative and inclusive work environment.

About Citi:

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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