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Content Moderator Senior Associate
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**About the Role:**
We are seeking a highly skilled Content Moderator Senior Associate to join our Prime Video Trust and Safety team in San Jose, Costa Rica.
About the Team:
The Prime Video Trust and Safety team is responsible for ensuring that our customers have a globally trusted viewing experience. We do this by preventing violating content from appearing on Prime Video and providing accurate information to empower customers to make informed viewing choices.
Your Key Responsibilities:
- Manage day-to-day Prime Video Trust and Safety Operations through content review and data labeling activities.
- Influence and execute the compliance strategy and drive the operations roadmap with cross-functional teams.
- Gather, analyze, and utilize relevant data to develop ways to improve the overall PV user experience.
- Research and stay up to date on key trends and suspicious patterns across policy areas.
- Participate in content calibrations and review controversial video content in line with PV's community guidelines.
You Will Thrive in This Role If You:
- Have knowledge of consumer product compliance processes and regulations.
- Have experience in content policy/moderations/ratings, anti-abuse, and reviewing online content.
- Are an avid PV user or have a passion for international issues, including freedom of expression, online controversial content, misinformation, etc.
- Are a strategic thinker with strong analytical and creative problem-solving skills.
- Are an excellent communicator and proven team player with experience working with global teams.
